Facilities & services
Non-smoking throughoutElevatorIndoor Swimming poolWheelchair accessibleWhere to?
Check-in/out dates
Select your dates
Guests and rooms
2 adults, 1 room
Find more hotels in Brisbane
FV By Serain Residences 
167 Alfred StreetSee map₱ --per night
Select a date to check availability
Top reasons for booking
Great view
Most user reviews comment positively on the view from their room
Popular facilities
Free WiFi
Fitness center
Sauna
Exploring the area
Brisbane Fortitude Valley Station, 200m, About 2 mins from hotel by foot
Bulimba Airport, 2.7km, About 5 mins from hotel by car
Brunswick Street Mall, 300m, About 4 mins from hotel by foot23
Superior Apartment, 1 Bedroom
1 double bed or bigger
Mountain view
19
Standard Apartment, 2 Bedrooms
2 beds
Hill view
21
Standard Apartment, 1 Bedroom
1 double bed or bigger
Hill view
Earn KlookCash for this booking & save on the next one
Reviews
Read all reviews
2.8/5.0
Below average
35 reviewsLocation
0.0
Services offered
2.6
Cleanliness
2.9
Atmosphere & facilities
2.7
All
4.5+
3.0+
Reviewed: 7 Jul 2026
2.0/5.0
Below averageStayed with family · For friends and family
Mold in the kitchen tap and through the dishwasher, the handles fall apart
Reviewed: 12 Feb 2026
1.0/5.0
Below average When I checked into this hotel and entered my room, I found that the large glass panel of the balcony door was completely shattered into small pieces. I do not know the cause. Of course, I immediately called the hotel management to report the issue.
After waiting for a considerable amount of time, I was told at around 7:00 PM that I had two options: either receive a 100% refund and cancel the booking, or stay in the room as it was.
Because the situation was clearly dangerous, I requested a room change. However, I was told that there were no spare rooms available and that if I was not satisfied, I should cancel. This was communicated to me by a operater. I understand that she was likely following instructions from her superior, so I do not believe this was her personal decision.
I then asked whether I could receive a discount instead. I was told that a 30% discount would be provided, although it would take some time for the credit to be processed. To be honest, I would have preferred a room change rather than a 30% discount.
I have photos and videos documenting the condition of the room. Please let me know how I can send them to your office, or kindly provide the appropriate email address.
In any case, I would like to request the 30% refund as discussed. You may contact at your company for confirmation of the details.
Reviewed: 13 Dec 2025
2.0/5.0
Below averageStayed with friends · For leisure
No furniture on balcony. No soap in shower. There were extra pillows but they didnt have pillow cases. There was an iron but no ironing board. Check in process was too rigid.
Reviewed: 27 Oct 2025
4.0/5.0
GreatSolo stay
Unsatisafactory stay. I was disappointed that FV had removed car parking for guests, however, the car park entry was always crowded and problematic. Was a quick 2-3 min walk to offset parking in Agnes St (though metered parking).
Check in was via the convenience shop across the road - strange, but easy.
Apartment was good in size - kitchen had very limited tablewear and crockery. Only provided with x 3 very flat pillows (requested additional though not provided). There was no seating or table available on the winter balcony which was disappointing. Bedroom had no bed side lamps and TV located in loungeroom only. The underside and rim of the coffee table had not been cleaned in a long time - there was a lot of mould evident. The bathroom and laundy were dusty and attention to detail needed on the shower recess and edges - filthy.
No information was provided re amentities (had to look up) and WIFI complex and poor.
Reviewed: 11 Oct 2025
1.0/5.0
Below averageFor leisure
Apartment was filthy - dirty walks, carpet, broken fixtures. Stale smell. After complaining on the day 1 it was only late on day 2 that the call centre/ reception had the manager with authority offer to clean the apartment or provide a minor 10% discount. As we were leaving early the next day we accepted the discount via Expedia, although they were not able to achieve the full discount despite seeing the manager’s offer in writing.
Reviewed: 7 Oct 2025
3.0/5.0
GoodStayed with partner
Apartment was very clean however there was a certain smell in the apartment that wouldn’t go away.. Aircon did not work at all which is a let down seeing as it’s very hot in Brisbane. But the experience, views and amenities are good.
Reviewed: 27 Jul 2025
1.0/5.0
Below averageStayed with family · For leisure
The complete disregard for customer satisfaction
Reviewed: 6 Oct 2024
2.0/5.0
Below averageStayed with family · For leisure
Complete lack of communication. Didn't respond to my emails or messages. Wotif website wouldn't provide their phone number for me to call the property. Didn't send through check in details. Misleading property name... ghosting as FV Peppers. After 1 hour of trying to check in, making several phone calls, asking for assistance at FV Peppers, I finally made contact with the manager via phone. In order to check in, I had to go to the nearby convenience store to pick up the key from a lock box. The whole experience was dodgy and I highly recommend Wotif discontinue hosting this property on their website.
Reviewed: 25 Jul 2024
3.0/5.0
Good Room tired. Floor damaged from furniture moving. No instructions re trouble shooting tv. Shower area grouting and cleanliness needs attention. Complicated check in procedure.
Reviewed: 26 Jun 2024
4.0/5.0
GreatStayed with partner
Check in process was awful. Room was fine, probably would book personally with the hotel next time instead of with Serain. Parking was not available so had to park off site
Overview
Exploring the area
Transport
Brisbane Fortitude Valley Station
Bulimba Airport
Attractions
Brunswick Street Mall
Vice City
Centenary Place
POP Gallery, Queensland College of Art, Griffith University
Judith Wright Centre of Contemporary Arts
Old Museum
Howard Smith Wharves
Australian Water Systems
Non-smoking throughoutElevatorIndoor Swimming poolWheelchair accessibleProperty policies
Explore more on Klook
Top attractions in Brisbane
Everything you need for your Brisbane visit
Top destinations in Australia
- 1 Sydney
- 2 Melbourne
- 3 Gold Coast
- 4 Healesville
- 5 Perth
- 6 Cairns
- 7 Brisbane
- 8 Hobart