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2 adults, 1 room

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MainStay Suites Mackay

38 Macalister StreetSee map

€ 122.70per night

This is the cheapest price in 30 days, based on the rates on 14 Nov

Top reasons for booking
A stay at MainStay Suites Mackay places you in the heart of Mackay, steps from Artspace Mackay and 6 minutes by foot from Mackay Enertainment and Convention Centre. This luxury hotel is 0.5 mi (0.8 km) from Bluewater Lagoon and 0.5 mi (0.9 km) from Caneland Central.
Popular facilities
Restaurant
Free WiFi
Fitness center
Luggage storage
4.3/5Great 203 reviews
Exploring the area
Mackay Station, 4.2km, About 8 mins from hotel by car
Mackay Airport, 3.4km, About 7 mins from hotel by car
Jubilee Park, 400m, About 7 mins from hotel by foot
19
Suite, 1 King Bed, Non Smoking (Efficiency)
1 double bed or bigger
37
Room, 1 King Bed, Non Smoking (Efficiency)
1 double bed or bigger
17
Room, 1 King Bed, Accessible, Non Smoking (Efficiency)
1 double bed or bigger
20
Room, Multiple Beds, Accessible, Non Smoking (Efficiency)
2 beds
25
Suite, Multiple Beds, Non Smoking (Efficiency)
2 beds

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Reviews

Read all reviews
4.3/5.0

Great

203 reviews
Location
4.0
Services offered
4.3
Cleanliness
4.1
Atmosphere & facilities
3.7
All
4.5+
3.0+
Rheannen
Reviewed: 23 Nov 2025

5.0/5.0

Fantastic
.
Anne
Reviewed: 28 Sep 2025

5.0/5.0

Fantastic

Stayed with partner

Great amenities close to everything. Great staff
Aaron
Reviewed: 28 Dec 2024

5.0/5.0

Fantastic

Stayed with family · For friends and family

Easy check-in and checkout. Really friendly staff. Didn't use the pool or barbecue area but they looked clean.
Courtney
Reviewed: 27 Oct 2024

3.0/5.0

Good

Stayed with partner · For leisure

I liked how the hotel was pet friendly and optional for pet owners to have there dog. I think more hotels should be like this. I did not like that after reception was closed you couldnt acess anything such as milk, tea, coffee or facilities such as the roof top tearrace bbq area to smoke or that there was no balcony in the single bed standard room. Made the room have no air flow.
Suzy
Reviewed: 11 Aug 2024

4.0/5.0

Great

Stayed with family · For friends and family

Located above a Greek restaurant with yummy food, and close to other restaurants, a few mins from the shopping mall and Dan Murphy. Staff were very friendly.
Jennifer
Reviewed: 29 Jul 2024

3.0/5.0

Good

Stayed with family · For friends and family

No microwave cookware, luckily we took some with us. TV in wrong position Only 1 lounge chair Considering how much we paid thought we would have had a balcony. Wouldn't recommend staying here unless you're here for work, unaware it wasn't for family holiday
Aaron
Reviewed: 7 Sep 2022

2.0/5.0

Below average

Stayed with partner · For business and leisure

Property in good central location , room supplied was overlooking a restaurant roof with extraction fans going to all hours, no screen on small balcony with no view. Bed was hard, old and uncomfortable, amenities disjointed from living area and set out like a nursing home. Booked in for three days checked out next morning no refund.
Pauline
Reviewed: 24 Aug 2022

3.0/5.0

Good

Stayed with family · For leisure

No internet was problematic
Tracee
Reviewed: 6 Jul 2022

4.0/5.0

Great

Stayed with family · For leisure

Everything you need
Verified traveler
Reviewed: 25 Jul 2021

2.0/5.0

Below average

Stayed with partner · For leisure

The room we were allocated was not cleaned when we arrived.

Overview

MainStay Suites Mackay

Rooms:97
Star rating:

A stay at MainStay Suites Mackay places you in the heart of Mackay, steps from Artspace Mackay and 6 minutes by foot from Mackay Enertainment and Convention Centre. This luxury hotel is 0.5 mi (0.8 km) from Bluewater Lagoon and 0.5 mi (0.9 km) from Caneland Central.

Description

A stay at MainStay Suites Mackay places you in the heart of Mackay, steps from Artspace Mackay and 6 minutes by foot from Mackay Enertainment and Convention Centre. This luxury hotel is 0.5 mi (0.8 km) from Bluewater Lagoon and 0.5 mi (0.9 km) from Caneland Central.

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Exploring the area

Transport

Mackay Station

Train stations
4.2km

Mackay Airport

Airports
3.4km

Attractions

Jubilee Park

400m
See map

Facilities & services

Popular facilities
Restaurant
Free WiFi
Fitness center
Luggage storage
General
Parking (additional charge)
Non-smoking throughout
Accessibility
Covered parking
Garden
Vending machine
Safety & security
Safety deposit box
Business facilities
Meeting facilities
Banquet facilities
Cleaning services
Laundry service
Reception services
Tourist info desk
Health & fitness
Outdoor Swimming pool
Accessibility
Wheelchair accessible
Wheelchair accessible parking
See all facilities

Property policies

Check-in/out Time

Earliest check-in time:After 14:00 - Before 10:00

Latest check-out time:Before 10:00

Check-in policy

The guest responsible for check-in must be aged 18 or above

Special check-in instructions

Monday - Friday: 7:00 AM - 8:00 PM

Check-in descriptions

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher, a smoke detector, and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Note: Check-in policies vary by property. Please check carefully before booking

Child Policy

Children at all ages are welcome to stay at this property

Other fees

Covered self parking fee: AUD 25 per night

Pet fee: AUD 350 per accommodation, per stay

Service animals are exempt from fees

Early check-in fee: AUD 25 (subject to availability)

Late check-out fee: AUD 50.00 (subject to availability)

Crib (infant bed) fee: AUD 10.0 per day

Rollaway bed fee: AUD 60.0 per day

Credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Food & drinks

At MainStay Suites Mackay, enjoy a satisfying meal at the restaurant.

See all policies

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