The Grand Jade Hotel

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

Room is ok, environment is ok too. Breakfast is delicious.

No car park available from hotel, car driver has to pay heavily on car park fee from paid car park place. Will get fine if parking on roadside without valid car park coupons.

Location is good, it's directly opposite the R&F Mall. There's a linkway from CIQ complex, we couldn't find it at first as there's no proper signage, about 15 mins walk. Basic but clean hotel. Stained towels but they replaced them when we requested. Good for overnight stay.

Simple, pleasant decor. Quiet and comfortable. Near mall and eateries.

Opposite a big mall. Local food at cowboy town just behind hotel. Intersection of 2 major roads, may be noisy. Breakfast at top floor of hotel with view and dust of traffic. Overall is good.

room n service

There is a skybridge leading both to JB Sentral and City Square and to a further large mall directly opposite; this is very convenient since you can avoid all traffic. The breakfast was simple but more than adequate. Rooms were in good condition although it's surprising that the electronic key card doesn't connect with the air-con; if guests are not aware of that then they could go out of the room leaving the air-con on all day. I was disappointed that, on one day, even though I had been outside for many hours, the room was not serviced by the time I came back. There were three receptionists, two of whom were friendly and helpful. One, however, could barely communicate and had to be greeted twice before he responded rather than simply staring blankly, which is not good customer service.

Its nearby city areas cos there were a newly shopping mall just oppsite the hotel and so conviet for transport facility .

Was given a room on the 3rd floor and immediately out of the elevator could smell strong smoke odour. Went into the bedroom and couldn't stand the smell of disguised smoke. Went back downstairs and asked if there were no smoking rooms and was given a room on ground floor. This ground floor room had an odour but at least it wasnt of smoke and was ok to stay for a single night.

The room size is good for 2 persons. The wifi in room is not stable, connecton keeps failing.