Water Running Upward tours

the tour guide arrived on time. he doesn’t speak english but google translate helped us. he was nice and cordial. the trip is really good. the car is 8- seater but we were only 4 passengers so we have a lot of space. the itinerary is well-paced. we even got free snacks.. it was so relaxed and we were not in a hurry. we arrived in our hotel at exactly 16:30. i highly recommend this trip.

Best Service! Our tour guide, Nana, was absolutely amazing! She brought so much energy to our trip as she guided us through incredible places like Yehliu Geopark, Golden Waterfalls, Jiufen, and Shifen. I truly appreciated Nana's enthusiasm, and her skills as a photographer were impressive. She even created a same-day edit video of all our adventures! Nana gives her all, making her an excellent tour guide. Thank you, Nana, for an unforgettable experience! From Dan

This tour is highly recommended. Worth every penny since you will see a lot of tourist spots in just a day with no hassle at all! Tommy, our guide was amazing. He was very informative and would tell us where to buy the best souvenirs and Taiwan delicasies. He was also very thoughtful as he would tell us about the things in the area like pickpockets and where they sell expensive stuff. Our bus driver was also great since we always arrived if not on time, early. Lastly, I recommend this tour especially for those who are staying in Ximending area. The meet-up point was very near to my accommodation and even if we arrived at night, I had no worries since my accommodation was just around the corner.

Had an exceptionally great time! Our tour guide, Ken, is incredibly knowledgeable. You can tell he put a lot of effort into preparing, explaining the scenic spots and their backstories along the way. His service is outstanding. He opened the car door for us all day and joked, "This is my job, please don't steal it from me, haha!" Under Ken's guidance, we perfectly completed all the attractions within the scenic area without feeling tired. You can take a short break on the way to Alishan in the afternoon. I mentioned that I really like the Taiwanese countryside but haven't had the chance to visit. Upon hearing this, he immediately said, "I'll take the countryside route in a bit, just to show you the Taiwanese countryside." The scenery along the way was indescribable; the beauty was beyond words. Ken also took many beautiful photos for us and provided a certain level of emotional connection. I'm grateful that this trip allowed me to meet such a great tour guide and driver. I hope to have the opportunity to meet again!

I am penning this down to write an outstanding compliment to our tour guide Mason whom not only amazing/ knowledgeable at what he does, but also who went all out to save our lives during the 2024 earthquake where Hualien was at the epicentre, 2 days ago. The day before the tour, Mason contacted us personally to arrange the pickup from our hotel and to confirm the time. When we first met on the day, he has been an amazing guide, so vibrant, humourous, lively and full of zest. He took the time an effort to remember our names personally and engage/interact with us whenever he can. Not forgetting he is also a great photographer and knows all the best spots to stand to have the best angle on all the location. Just ask him and he knows the best Love the “Taiwan Island” group photo he took for us; attached below. Mason’s exceptional expertise in Hualien and Taroko Gorge was evident in every aspect of our journey. His in-depth knowledge, attention to detail, and engaging storytelling brought the history and beauty of the region to life. We felt privileged to have such a knowledgeable guide who not only shared valuable information but also fostered a deep connection with the place. His passion for the destination was contagious, and we left the tour with a newfound appreciation for Hualien and Taroko Gorge. In fact, it’s from this trip I’ve discovered that my ancestors thousands of years ago are linked to the Amis people of Taiwan and that got me mindblown ! Something that even my family was not aware of that we have roots all the way in Taiwan. After the day tour, we went our separate ways and the very next day was the fateful day where Hualien was struck a 7.4 magnitude earthquake where we were at the epicentre. As Mason has our contact number, he personally checked on us on our wellbeing. Many of us are panic-stricken from the natural disaster. I was about to check out from my hotel when the disaster struck and was informed all roads and trains up north to Taipei has been closed or damaged from the earthquake. We were trapped in Hualien unable to leave the epicentre. There is no way out from the city to evacuate. Mason literally came to the rescue ! He used his personal car to pick us all up from the hotel and some of us stuck at Hualien Train station. The only way out from the epicenter to Taipei is to drive 7 hours convoy south towards Kaoshiung and take the HSR, which he tireless drove non-stop all the way to ensure the safe evacuation of the 7 of us. He said he felt a sense of responsibility to ensure us visitors are safely evacuated out from the disaster area and that we can safely return to Taipei and back to Singapore for our flights. Mason has been our life saver as we were literally trapped in Hualien if it wasn’t for his heroic endeavour to organise an evacuation route for us within his own resources. I am thankful and grateful for his valiant act to ensure safe passage out of Hualien and it is highly commendable ! Thank you Mason Cheng Kuo-Hsiang 鄭國祥 for rescuing us from a natural disaster ! Your heroic efforts deserves a medal !

I always check Klook before heading out; it's so convenient for buying tickets on the fly. The Jibei ferry ticket + scooter + water activities package is great value. We grabbed lunch and toured the island during the midday water activity break, and had a blast with the water sports. Definitely worth it!

We had the absolute pleasure of having Woody Lin as our guide, and we truly couldn’t have asked for a better experience. He was also super organized, ensuring we had plenty of time to explore without feeling rushed. The itinerary was perfectly paced, and he was always happy to share information about the are, help take beautiful photos, or point out hidden spots we might have missed on our own.

Book the itinerary for a romantic trip on the road. The water activities in the morning are super fun with the family. Peng Peng Beach is beautiful, and the team leader is dedicated and humorous. Before each activity, the coaches also pay attention to safety. Every member will know Ask if the group members who can swim or not swim will swim to the side to help board the boat as soon as they fall into the water, so that everyone can rest assured to play. The number of people and time are also arranged appropriately. They will take turns to play 8 water sports facilities. I have also played many times👍 The captain of the cruise in the afternoon is very enthusiastic, and will carefully explain the unforgettable memories of being lucky to meet sea turtles while watching seabirds. Thank you Yinhai team! 😊