RiverTown Hoi An Resort & Spa

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

An exceptional, true 5-star resort in Hoi An. Every detail of this stay was seamless, clean, and highly professional. Pros: Excellent Amenities: The property features two pristine pools, a gym, a beautiful spa, and a fantastic restaurant with great prices for both traditional Vietnamese and Western dishes. True Eco-Friendly Practices: Unlike many places, they strictly avoid single-use plastics and provide high-tech water dispensers with multiple temperature settings. Generous Inclusions: The stay includes an outstanding, high-quality breakfast buffet and free bicycle rentals. They also provide a free shuttle to a beach club with complimentary lounge chairs. Transit Flexibility: Their early check-in/late check-out amenities are top-tier. They provide dedicated restrooms and showers so you can enjoy the pool and stay fresh even after checking out. Room & Views: My room was immaculate with a gorgeous dual view of the pool and the river. The bed was incredibly comfortable. (Note: The walls can be slightly thin if you have very loud neighbors, but the overall area is peaceful). I highly recommend RiverTown for solo travelers looking to treat themselves, as well as families. I would return in a heartbeat!

Friendly and accommodating staff. Great options at breakfast buffet.

What a lovely hotel in a fantastic location in Hoi an old town, facilities were fabulous, staff were amazing and the pool was excellent. Would recommend this hotel as a beautiful hotel to stay that has a fabulous ambiance about it.❤️

I had an excellent stay at RiverTown Hoi An Hotel & Spa. As a solo traveller, I found it very relaxing and comfortable. The location is great—around a 5–10 minute walk to the night entertainment and restaurants, and from there you can easily access the lantern boats. If you can, try to get a room on the 8th floor as the views are amazing. The hotel is clean and well looked after, with a couple of pools to choose from and a chilled poolside bar. The staff were all friendly and extremely helpful, especially when it came to recommending and booking attractions. There’s also an onsite spa if you feel like treating yourself. Overall, a fantastic place to stay and I would definitely recommend it.

Excellent hotel, very good vibes

Nice spacious room and lovely breakfast. Staff all very accommodating. Able to have use of beach club which was a nice way to relax. Good lication

We loved our stay here! The staff was really friendly and helpful. We loved the pool and happy hour. They were under construction so a bit noisy, but had compliments to make up for it. Vietnam is under a lot of construction, so hard to avoid. The room felt a little hot, hard to get the AC to run properly. We loved the laundry service where they sent it to a local business for super cheap.

Duyen at front desk immediately made us feel welcome. Beautiful room, tasty breakfast with lots of choices. We enjoyed the complimentary afternoon tea. Great location

We had an excellent stay at this hotel. Breakfast was delicious, the staff were exceptional and the location perfect. The spa, gym and pool were all lovely.

First off, they sold the room we booked and gave us a room in the front of the hotel which is definitely not as nice as the rear of the hotel. They told me they were "upgrading" my room instead giving me the room that I booked facing the river. The front view is a drainage ditch not a river! This experience aggravated me so I agreed to take the lesser room the first night and move to a better room the next two nights. The staff here is very task oriented and not service oriented. The location is not optimum and you have to walk a short distance though a trashy part of town to get to the tourist walking area. They don't offer a shuttle or buggy for this and they definitely should! In both rooms the showers were a bit moldy and the rooms are not soundproof for TVs etc. Other than those things the hotel is ok. I would look at other options for Hoi An but if you like this location it's an ok place to stay. If you want a good view make sure you request a room facing the big river at the rear of the hotel on a high floor!