SpringHill Suites by Marriott New Orleans Downtown/Canal Street

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

The staff, the rooms and the rooftop view was amazing !!! Will definitely come back

We had a great experience at SpringHill. The staff here are top notch. Our room was spacious, clean, and comfortable. We came for Essence fest and this hotel is in a great location to get around town via ride share, a street car, or walking. Bourbon street and the French Quarter isn’t too far. It’s close to the Super Dome and the convention center was a 10 car ride. The hotel didn’t feel overcrowded during the festival. We were able to see a clear view of fireworks from our rooftop and the rooftop was a great chill spot for us on other nights. They even have a DJ on certain nights. We definitely plan to come back next time we’re in NOLA.

Enjoyed my stay

The staff was very polite and friendly. The room was clean l.

Hotel is really nice. Roof top bar and lounge is great. Unsure of the location. We used the street car pass to get around and realized that it may have been easier for us if we had booked a different hotel. You have to walk several blocks to get to anything of interest so use the Le Pass app and ride the street car.

Thank you for the excellent service, Fannie!

Birthday getaway had fun the breakfast for like apple juice or orange juice with water down other than that overall great rating

Stayed for 7 days and 6 nights. We enjoyed the breakfast variety, with different options each morning including breakfast sandwiches, burritos, and soufflés. The staff was friendly, helpful, and kind throughout our stay. We also felt very safe, as a keycard was required to operate the elevator and access the property at night. Our room was comfortable and well-equipped with a microwave, coffee maker, mini fridge, iron, ironing board, wardrobe, and armoire. The bathroom included shampoo, conditioner, body wash, and a hair dryer. Towels and sheets were clean. The rooftop patio was beautiful and relaxing, and the location was excellent and within walking distance of many attractions. A few areas could be improved. The bathroom could have been cleaner, especially the shower. The sliding bathroom door had a gap that reduced privacy, and both the door handle and toilet handle were loose. There was also no bathroom fan or ventilation. My biggest concern was housekeeping. Staff entered our room without knocking or announcing themselves and ignored the “Do Not Disturb” sign on the door. For privacy and security, I believe housekeeping should always knock and identify themselves before entering. Overall, we had a pleasant stay and appreciated the staff, amenities, safety measures, and convenient location.

personnels très gentils et déjeune variés

Nous avons adoré l’hôtel. Le déjeuner était très bien et varié. Différentes options chaque matin. Chambre très propre. Le personnel de l’hôtel est courtois et accueillant. Nous avons adoré le bar sur toit. Merci pour ce beau séjour !