Fairfield Inn New York Manhattan/Financial District

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

Hotel was clean and staff friendly. Breakfast was also very good. Close to Pier 17 and many restaurants and bars. Would stay again

I stayed at the Fairfield by Marriott Inn & Suites New York Manhattan/Financial District from July 23 to July 26, 2026, and I am not likely to recommend this property to any friends or business associates. The most critical issue was a severe breach of security. I had to file a police report during my stay because I believe someone entered our room and stole my credit cards and cell phone. Additionally, the room maintenance and service were entirely lacking. The TV in our room did not work for the entirety of my stay, and despite the issue being known, it was never fixed. To make matters worse, when I tried to contact the hotel by phone regarding these serious issues, I discovered that none of the phone numbers listed online for the property actually work. It is completely unacceptable to be unable to reach a hotel's front desk or management. Between the lack of security, poor maintenance, and non-existent customer service, this was not a good experience. I highly advise looking elsewhere for your stay in New York.

The staff are very professional and supportive. The location was perfect and the breakfast good!

The hotel should not have or bear the Marriott name. The rooms are so small that I needed a can opener in order to get into my room. The bathroom was big water. Pressure was very low soap and stuff like that was always missing the breakfast whatever that they give is really small for the area you need to eat standing up it’s just they should not. This is a hotel or maybe a motel they should not hold the Marriott name. The staff really doesn’t know what they’re doing starting with the manager, the people in the front desk, don’t know what they’re doing right hand doesn’t know what the left hand is doing here

The staff were polite and the room was clean and exactly what we needed. The location was perfect in regards to the subway food and convenience stores.

The room smell clean but there was mold in the shower. The Ac wasn’t cool. The staff is really friendly the breakfast was ok. The place is close to piers when you can have a really beautiful night views for free..

Loved the stay! Very convenient location. All subways within walking distance. Great place to eat.

Todo estuvo super bien, la ubicación perfecta y en un lugar no bulliscioso.

My return home flight was delayed - front desk staff was very agreeable & helpful in extending my check out deadline (twice). Breakfast layout was amazing however the space was a bit cramped.

Great location! Rooms are clean. Front desk is helpful. No complaints really! I will come again.