Suite Sharilla

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

Très mauvaise expérience dans cet hôtel. Dès notre arrivée, nous avons été très mal accueillis par un personnel particulièrement désagréable et peu serviable. La propreté de la chambre laissait vraiment à désirer. Une forte odeur de toilettes et d’humidité était présente dans la chambre, ce qui rendait le séjour très inconfortable. Le ménage et le service étaient également inexistants : personne ne venait changer les serviettes ni vérifier si nous avions besoin de quoi que ce soit. Nous avons dû nous-mêmes aller à la réception pour demander des serviettes propres et même du papier toilette. Pour un hôtel, ce sont pourtant des services et des conditions d’hygiène élémentaires. Entre la saleté, les mauvaises odeurs, l’absence de service et l’attitude désagréable du personnel, nous avons été extrêmement déçus. Je ne recommande absolument pas cet établissement.

Rien à dire.

The apartment/chalet is well located, and the overall concept is interesting for a vacation stay. However, our experience was disappointing. We had booked what were advertised as premium rooms at a relatively high price. Upon arrival, we were assigned a chalet in very poor condition, overlooking badly maintained a terrible view in front of black water tanks and with a strong smell of mold. We had specifically requested a sea view. After waiting for about an hour and speaking with the manager, we were moved to another accommodation that was slightly cleaner and better located. However, it still did not match the description of the room we had booked and did not offer a sea view. Considering the price we paid per night, I believe the rooms should be much better maintained and should correspond to what is advertised. The breakfast was average and acceptable, nothing special. That being said, the restaurant area itself is very pleasant and enjoyable. Overall, the location and concept are attractive, but the quality of the accommodation did not meet our expectations, especially given the price.

Albergo decoroso, pulito Personale gentile Colazione buona Posto meraviglioso per una vacanza rigeneratrice