Property policies
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Check-in/out Time
Earliest check-in time:After 15:00 - Before 21:00
Latest check-out time:Before 12:00
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Check-in policy
The guest responsible for check-in must be aged 18 or above
The check-in location differs from the property location. Check-in location: [20/72 Boat Lagoon, Ko Kaew, Mueang Phuket District, Phuket 83000]. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. Guests must check-in at the listed alternate check-in location in order to receive boat transfer to the property. Boat transfer service is offered daily at 10 AM, 11:30 AM, 2 PM, and 4 PM.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Note: Check-in policies vary by property. Please check carefully before booking
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Child Policy
Children at all ages are welcome to stay at this property
Age
|
Fees
|
|---|
0-2 years old Not included | Free |
3-11 years old Not included | THB1500.0 per person per night |
Children aged above 2 will be charged as adults at this property
Up to 1 children aged 2 or below can share a bed with an adult for each room. If you're bringing additional children, please refer to the following. Detailed policy can be different depending on the hotel.
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Extra bed policy
Only 1 extra bed can be provided for each room
Age
|
Fees
|
|---|
Other | Extra bed: THB3000.0 per person per night |
Costs for cribs and extra beds aren't included in the total price. You'll need to make a separate payment for them when checking in. Child and extra bed policies can vary depending on the room and the total number of guests staying. Please contact the hotel directly for details.
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Other fees
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
Rollaway bed fee: THB 3000 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
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Food & drinks
Grab a bite to eat at one of the hotel's many dining establishments, which include 3 restaurants and a coffee shop/cafe. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 2 bars/lounges. A complimentary buffet breakfast is served daily from 6:30 AM to 10:00 AM.
