Earliest check-in time:After 15:00 - Before 00:00
Latest check-out time:Before 11:00
Property policies
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Check-in/out Time
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Check-in policy
The guest responsible for check-in must be aged 18 or above
Special check-in instructions
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. Guests booked in rooms located on the Bay Club Floor may access the pool at no charge. The listed pool fee applies to guests booked in other guestrooms. This property's pool is open daily from 9 AM to 6PM (last entry 5 PM) and 7-9 PM (last entry 8 PM). Children ages 16 and under must be accompanied by an adult. Only guests ages 20 and older are allowed for 7-9 PM session. The optional pool fee varies from 500 to 4000 JPY per person, per pool session. The listed optional pool fee applies to guest ages 16 and older for access to the pool. Pool session times vary per season.
Check-in descriptions
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Cribs (infant beds) are available only for infants under 12 months of age.
Note: Check-in policies vary by property. Please check carefully before booking
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Child Policy
Children must be aged 1 and above to stay at the property
Children aged above 12 will be charged as adults at this property
Up to 1 children aged 12 or below can share a bed with an adult for each room. If you're bringing additional children, please refer to the following. Detailed policy can be different depending on the hotel.
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Extra bed policy
Extra beds are not allowed at this hotel
Additional fees may be charged when you accompany children or bring additional guests. Please contact the hotel directly for details.
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Other fees
Fee for buffet breakfast: approximately JPY 4500 for adults and JPY 2500 for children
Self parking fee: JPY 1600 per day
Pool fee: JPY 4000 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
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Food & drinks
Enjoy French cuisine at Queen Alice, one of the hotel's 4 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 7 AM to 11 AM for a fee.
See all policies