What can be used as alternative evidence if I can’t prove my ticket belongs to me?
Ask the transport operator for proof of booking, such as a tax invoice or a screenshot from their system showing your name and tickets. Klook has sole discretion over whether the proof is sufficient.
Was this information helpful?
Other FAQs in "Multi-Transport Delay Protection"
- I already have travel insurance that covers delays. Why should I get Multi-Transport Delay Protection?
- Can I make a claim for Transport Delay Protection if my travel insurance already covers delays?
- What counts as "one trip" that's covered by the protection?
- What transport is covered? Do taxis or ride-hailing apps count?
- Am I covered for delayed departures, delayed arrivals, or both?
- Am I covered if if I miss a connecting flight or activity because of a delay?
- When does my coverage start and end?