What transport is covered? Do taxis or ride-hailing apps count?
You’re covered for scheduled transport, which means your ticket or booking must show your name and at least show a departure time. Taxis, ride-hailing services (like Grab or Uber), private charters, public buses and metros are not covered.
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Other FAQs in "Multi-Transport Delay Protection"
- I already have travel insurance that covers delays. Why should I get Multi-Transport Delay Protection?
- Can I make a claim for Transport Delay Protection if my travel insurance already covers delays?
- What counts as "one trip" that's covered by the protection?
- Am I covered for delayed departures, delayed arrivals, or both?
- Am I covered if if I miss a connecting flight or activity because of a delay?
- When does my coverage start and end?