The trip is great value, with pick-up and drop-off near the hotel. Although you have to get up early for the 6:30 am departure, it avoids the traffic jam on the way back. The tour guide Mark is very enthusiastic and drives safely. In addition to explaining things, he proactively helps guests take photos. He also interacts on the bus by asking questions. The overall itinerary from the Great Ocean Road coastline and the 12 Apostles to finding wild koalas, cockatoos, kangaroos, and even seeing an echidna is highly recommended! 👍