Hsinchu

Honestly, the price of this place, combined with the convenience and value for money offered through the Klook platform, is great! [Pre-booking: 1/5] The system management and customer service communication experience were extremely poor. After making the bank transfer, I replied with the last five digits of my account as required, but still received a system message stating, "Your reservation will be canceled if payment is not received." When I proactively reached out, the customer service representative not only failed to actively investigate but also shirked responsibility, even fabricating illogical technical excuses like "you didn't receive subsequent messages because a previous message was canceled." Even if I didn't receive it, couldn't they have called me? I even called the main store myself, and they said they would confirm and get back to me, but they never did. Instead, they kept sending payment reminder messages. In the end, they didn't even apologize. Their handling of the situation was infuriating and disrespectful. If I hadn't already paid the deposit, I would have definitely asked for a refund and not gone! [On-site Experience: 4/5] The overall experience was smooth. Although the instructors were a bit aloof, it was generally okay. However, if a movement wasn't done correctly, they only gave verbal reminders and didn't offer immediate assistance, so I wasn't sure who they were talking to. In fact, another group of customers helped me. The crafting process was fun and simple, and there were even snacks provided afterward. The indoor area had a lot of dust, which allergy sufferers should be aware of. [After-sales Service: 5/5] Later, I discovered that due to the ring's design, the finished ring size would be a bit large. It could be resized for free within 7 days, and the on-site staff were professional and friendly.

Great! I came at 9 PM on a weekday evening this time, and there weren't many people, so I was able to relax completely. I experienced the 3-hour package, and the environment was very comfortable. In the future, if I come to Hsinchu, I might consider the 12-hour package and use it as an overnight stay! The sleeping area also felt very comfortable! I'll definitely visit again!

The therapists here are very professional, and they can pinpoint your discomfort and offer advice on simple ways to alleviate it. I really love the environment and atmosphere here. After my session today, I feel incredibly relaxed. I will definitely come back to this place to unwind again.

Although the journey was long and bumpy, I really appreciate the tour guide, Qiang Qiang, for taking us hiking for two days and driving us back to Taipei for several hours! The hike wasn't too difficult, and this itinerary is very friendly for hiking beginners who like to explore nature. Although we didn't see the cherry blossoms in full bloom, the scenery along the way was worth remembering. Immersed in the mountains surrounding Smangus, a Tayal tribe village located deep in the mountains has its own culture and way of life, which is the purity and tranquility that cannot be seen in the city. The children of Xinguang Elementary School riding bicycles on the only small road left a deep impression on me. The grandma at Yaya Homestay kept urging us to eat well because it was cold in the mountains, as if she was treating her own grandchildren, and she actively offered more food. This human touch makes people feel warm. I would want to go back again, and it's worth recommending!

Amazing day experience to Smangus Village and hiking in he forest. Saw some cherry trees and some amazing nature landscapes. Our driver Chen Wei was amazing and very friendly. I also enjoyed the ride to get there and back as it was mountains and twirly.

My recent visit to Hsinchu Zoo made me feel that it's a great place for the whole family. Although the park isn't very large, the environment is clean, and it's comfortable to walk around. There are many animals to see, and you can also learn some interesting facts about them. What's most unique is that it has preserved quite a bit of historical character, which sets it apart from typical zoos. I think Hsinchu Zoo is not only fun but also very educational, making it a highly recommended attraction.

Excellent! Booking with Klook is so convenient: It's super easy to buy online and use immediately, plus it's very affordable. On weekdays, there's no time limit, which is really great for us!

There are many car models to choose from, but there's only one staff member, so you might need a little patience when it's busy. Although they check the car before you take it, ours ran out of battery after just two minutes. 😂 The staff member helped us switch to another car and restarted the timer. Besides the plaza below, you can also drive up to the plaza in front of the library, which is great for kids to experience driving. Some car models even allow adults to ride along (though my dad said his knees were exploding with pain, only my short mom could squeeze in). Overall, the experience was pretty good, so why only four stars? Mainly because of the price. It's a bit higher than similar services elsewhere, and the green car actually doesn't run for 30 minutes; some of the faster ones only last about 25 minutes.

Our ride on the Taiwan High Speed Rail from Chiayi to Taipei was an excellent experience from start to finish. The train departed right on time, and the entire journey felt incredibly smooth and efficient. The seats were clean, comfortable, and had plenty of legroom, making it easy to relax and enjoy the ride. We were especially impressed by how quiet and well-maintained everything was. The large windows gave us a nice view of Taiwan’s scenery as we sped north. What really stood out was how fast and convenient the trip was—what would normally take hours by car felt quick and stress-free. The staff were also polite and helpful, adding to the overall positive experience. Overall, it was a very comfortable, reliable, and enjoyable way to travel across Taiwan. Highly recommended for anyone looking for a hassle-free journey!