Miyagi Winter Adventure: Snowy Fun at Spring Valley & Sweet Strawberry Picking from Sendai

Additional information

Other Reminders

• The minimum number of participants required for this tour is 10. We will notify you at least 14 days before the departure date regarding whether the tour will proceed or be canceled.
• We cannot accommodate or store large luggage on the vehicle. Please arrange to store them before the tour.
• Please dress in layers so you can easily adjust your clothing to accommodate temperature changes throughout the day.
• We do not accept advanced seat selections or specific seating requests for the bus.
• The accompanying support staff is not a licensed tour guide and will not provide professional guiding services. However, they will manage the schedule and gladly assist you with any necessary support.
• The specific location for strawberry picking is subject to change depending on the growth and harvest conditions of the day.
• In the event of heavy snowfall that triggers weather warnings, the tour will be canceled and a full refund will be processed.
• Depending on snow and road conditions, the duration of stay at each destination may be shortened. Please note that no refunds will be issued in such cases.

Confirmation

• You'll get confirmation 72 hours before the departure date. If you didn't receive a confirmation email, reach out to our customer support.

Cancellation policy

• You'll get a full refund if you cancel at least 48 hour(s) before the activity date (destination local time)
• In case of unforeseen events or extreme weather, the operator reserves the right to cancel the tour. If this happens, you have the option to request a full refund
• Partial refund will be issued in case of unforeseen events or extreme weather caused the following condition: The activity cannot follow the itinerary
• If you've participated in at least one activity, visited at least one attraction or used one of the tickets, refunds can't be issued

Voucher type

• Present your mobile voucher

Usage validity

• The voucher is valid only on the specified date (and time if applicable)

Eligibility

• Children aged 12+ will be charged the same rate as adults
• This activity requires a minimum of 10 participant(s). If the minimum is not met, you can book an alternative date or request a full refund