Krabi Phi Phi Islands & Maya Bay Full-Day Tour with Snorkeling

Additional information

Other Reminders

• Please note that Maya Bay is closed annually for 2 months in August and September
• Visitors are reminded of the following rules at Maya Bay: no swimming, use of reef-safe sunscreen only, no single-use plastics, and no drones without prior permission
• Vegetarian, vegan, and other dietary options are available on request. Please let us know by 22:00 the day before the trip
• The tour will continue in the rain if conditions are safe, and no refund will be granted
• If, on the morning of the tour, you decide not to go due to weather concerns while the tour is still operating, you will not be eligible for a refund
• The tour program is subject to change due to weather and sea conditions. In case if the trip can't operate, the operator will contact you as fast as possible and you can change the travel date or cancel with a full refund
• Insurance does not cover individuals with pre-existing medical conditions
• Pickup from your hotel in Ao Nang, Krabi Town, Ao Nam Mao, Klong Muang and Tubkaek Beach located near the main road. If you are staying on the hill, please come to a nearby hotel. The exact pick-up time will be informed by email after you have made the booking.
• If you stay at Railay or Tonsai Beach, please come to the meeting point at the small floating pier at Railay East Beach in front of Railay Princess Resort & Spa. The exact pick-up time will be informed via confirmed email.
• If you stay at Centara Grand Beach Resort & Villas, please take the hotel shuttle boat to Nopparat Thara Pier in Ao Nang.
• If you stay at Islanda Hideaway Resort, we offer a pickup service from 7-Eleven near Thara Park Pier in Krabi Town.

Prohibitions & Limitations

• This activity is not recommended for anyone with impaired physical mobility
• This activity is not recommended for pregnant women
• This activity is not recommended for anyone with certain medical conditions such as high blood pressure, epilepsy, etc.
• The activity is able to accommodate for allergies, gluten intolerance, vegetarian diets or other dietary needs
• For smooth entry, please refrain from wearing flip flops, shorts, tank tops, or sleeveless shirts
• The activity is not recommended: heart disease
• Participants who appear intoxicated may be refused service. In this case, no refunds will be given
• Please be mindful not to feed the marine / wild animals or engage in any activity that may damage the ecosystem
• It is your responsibility to inform the operator if you have any special health conditions. The operator is not responsible for any adverse effects which may arise from any treatment.

What to bring

• Camera / Flip-flops / Waterproof bag
• Change of clothes / Sunscreen / Sunglasses / Caps or hats / Swimwear / Cash / Towel

What to wear

• Comfortable clothes

Accessibility

• This activity is not stroller and wheelchair-accessible
• Child seats are not available

Vehicle & luggage info

• Luggage storage and delivery services are not provided

Confirmation

• You'll get confirmation within minutes. If you don't see any confirmation, reach out to our customer support.

Cancellation policy

• You'll get a full refund if you cancel at least 24 hour(s) before the activity date (destination local time)
• In case of unforeseen events or extreme weather, the operator reserves the right to cancel the tour. If this happens, you have the option to reschedule or request a full refund

Booking changes policy

• Change are allowed until 1 day(s) before activity starts
• The booking can’t be changed if it was booked with Klook Pass, under pre-sales or comes with a freebie.
• The booking cannot be changed if the voucher has not yet been issued.
• Bookings made using SG Culture Pass or Taiwan Culture Points cannot be changed.

Voucher type

• Present your mobile voucher

Pick-up information

• Hotel pickup is available in Ao Nang, Krabi Town, Ao Nam Mao, Klong Muang, and Tubkaek Beach (main road areas only)
• If your accommodation is located on a hill, please make your way to the nearest hotel on the main road for pickup
• If you are staying at Railay or Tonsai Beach, please make your way to the meeting point at the small floating pier at Railay East Beach, in front of Railay Princess Resort & Spa
• If you are staying at Centara Grand Beach Resort & Villas, your pickup point will be at Nopparat Thara Pier in Ao Nang. Please take the hotel shuttle boat to reach the pier
• If you are staying at Islana Hideaway Resort, your pickup point will be at 7-Eleven near Thara Park Pier in Krabi Town

Usage validity

• The voucher is valid only on the specified date (and time if applicable)

Eligibility

• Important: Infants and children must be included in the passenger headcount
• Children aged 12+ will be charged the same rate as adults
• Participants must be aged 1+ to participate in this activity
• Children aged 1-11 must be accompanied by a paying adult