Hotel Cloud Arena

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

There was no decent breakfast

The breakfast was the same every day!

Good locafion

Great breakfast! Amazing selection for both Asian and Western foods. Snacks and water etc. avaliable. Great staff, super friendly. Best service out of all the hotels we stayed at in Taiwan.

Clean room and breakfast is simple but decent. Rooms and toilets are a bit old looking, television connection also not very strong.

Well connected to city metro, staff is very polite and supportive. Thanks

My first time studying in this hotel. It is located in the center of busiest shopping area. Mini entrance is right downstairs. I like the staff and small buffet style restaurant. The zoom is fine for a solo business traveler but ideally need a more workable table even with my 14 inches laptop. WiFi speed is little slow.

The condition of the room is terrible, toilet leaking, ceramic floor’s grout came off left open gaps,the bathroom located in higher level more than a whole step which is hazardous for tripping and falling. The room smells bad with moisture, the TV was set to keep the volume down that I could hardly hear so I gave up watching, no cable for us news so I felt like I was in third world. The breakfast was basic and very “Chinese “ so for customers like Americans will be disadvantaged. I don’t recommend it for anyone from other countries. It’s a big disappointment for me and I hardly could wait to get out. Also please note the hotel is in the 13th floor, no sign in front of the building even the taxi could not find it. The front desk staff don’t speak English and no diplomacy, poor service. They should not have worked in the front desk service.

The hotel is in a very convenient location with the metro station just downstairs. This makes it easy to travel to any part of Taipei. The room is clean and generally comfortable. But do note that the room has no windows and the ceiling is quite low so it may feel a little stifling for tall people. Overall would recommend.

Here is the thing with this place - it smells funny, most of the rooms are a box with no windows, it is in a building with miltiple clubs and karaoke bars. It isnt horrible, but if you want something with a but more class, dont stay here. I was booked for a week and after 3 days, booked a room at the Sheraton. Night and day difference. This place is fine for the price but I personally would not recommend it.