SUPERHOTEL Premier GINZA

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

Good location and very friendly staff.

Ginza one of the prime location to stay in Tokyo so that’s the price to pay. Great hotel and staff, must purchase the breakfast with it, well worth It. Hotel is kinda small compare to US size but that’s something we can compensate. Great location walkable to lots of restaurant and shopping safe and quiet at night but still feel the city love style. Staff are excellent definitely can communicate with English. Right outside the subway entry is a huge plus. Definitely will come back again

horrible service

Space was clean, quaint, calm and intimate. I enjoyed every bit of my stay - it was the perfect respite after a busy week - and the hot springs was just what I needed to unwined and the time they have it open was excellent. Thanks for a wonderful experience - I'll do it again!

Very convenient location and staff is very helpful just room is very small and no space for bag to open but I guess that what I get for the price. Thank you.

The location was perfect, the staff were amazing and the onsen was wonderful

The rooms are really really small . Location is good , but so small rooms . It’s clean , just no so comfortable

Wonderful hotel. Perfect location.

I’m glad I found this hotel. The location is excellent, with access to Higashi-Ginza Station just steps away. The room was small, as expected for Tokyo, but it was clean, modern, and comfortable for my week-long stay. One unexpected side effect of being so close to the station was that the first train each morning essentially became my alarm clock. I appreciated the daily replenishment of towels, water bottles, and toothbrushes. The staff was helpful throughout my stay, and the laundry facilities, though small, worked well and were convenient to have available. My only real complaint is that the hotel has just one elevator. During busy times, especially when housekeeping is working, wait times can become fairly long. In those situations, it was often easier to use the fire escape stairs. To be fair, the hotel does warn guests about this in advance. Even with the elevator situation, I really enjoyed my stay and would plan to stay here again the next time I’m in the area.

Amazing location. Super close to a metro station. Very easy to get to places. Staff were very nice and very polite. The hotel provides different firmness of pillows and also pj. Breakfast was really good. I love the daily mini open bar. Onsen was a nice amenity to have. The only downside is that the room was kind of small. Overall a very good hotel. Would stay again!