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Guests and rooms

2 adults, 1 room

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JEN Singapore Orchardgateway by Shangri-La

277 Orchard RoadSee map
Top reasons for booking
Family-friendly
Good location
Great view
Friendly staff
Dining
Popular facilities
Rooftop terrace
Bar
Restaurant
Swimming pool (free)
Fitness center (additional charge)
24-hour front desk
4.8/5Fantastic 1K+ reviews
Reviews summary
Prime Orchard Road location with direct MRT access. Clean, modern rooms. Friendly, efficient staff. Amazing rooftop pool with city views. Excellent, varied breakfast.
Exploring the area
Somerset Station, 100m, About 2 mins from hotel by foot
Seletar Airport, 13.4km, About 15 mins from hotel by car
Orchardgateway, 100m, About 1 mins from hotel by foot

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Overview

JEN Singapore Orchardgateway by Shangri-La

First open:2014-01-01
Rooms:499
Floors:10
Star rating:

A stay at JEN Singapore Orchardgateway by Shangri-La places you in the heart of Singapore, steps from Orchard Central and a 3-minute drive from National Museum of Singapore. This hotel is 1.9 mi (3.1 km) from Peranakan Museum.

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Exploring the area

Transport

Somerset Station

Subway stations
100m

Yishun

Yishun is a vibrant Singaporean town with diverse shopping, dining, and convenient transport links.

Subway stations
14.4km

Seletar Airport

Airports
13.4km

Attractions

Orchardgateway

100m

Orchard Gateway

100m

TRIFECTA - Surf, Snow, Skate in Orchard Road

100m

Taoz Ceramics Studio

100m

Fat Cat Arcade @ 313@somerset

100m

Ceramique Aesthetics Orchard | Beauty & Wellness Spa In Singapore

100m

Orchard Central

100m

313@Somerset

100m
See map

Facilities & services

Popular facilities
Rooftop terrace
Bar
Restaurant
Swimming pool (free)
Fitness center (additional charge)
24-hour front desk
General
Free parking
Air conditioning
Designated smoking area
Car hire
Childcare services (additional charge)
Elevator
Non-smoking rooms
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Property policies

Check-in/out Time

Earliest check-in time:After 14:00

Latest check-out time:Before 11:00

Check-in policy

The guest responsible for check-in must be aged 18 or above

Special check-in instructions

Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Check-in descriptions

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

This property affirms that it follows the cleaning and disinfection practices of Shangri-La Cares (Shangri-La)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Note: Check-in policies vary by property. Please check carefully before booking

Child Policy

Children at all ages are welcome to stay at this property

Children aged above 11 will be charged as adults at this property

Up to 1 children aged 11 or below can share a bed with an adult for each room. If you're bringing additional children, please refer to the following. Detailed policy can be different depending on the hotel.

Extra bed policy

Extra beds are not allowed at this hotel

Additional fees may be charged when you accompany children or bring additional guests. Please contact the hotel directly for details.

Pet policy

No pets allowed

Mandatory fees

You'll be asked to pay the following charges at the property:

The tax amount which is set in the 'Price details' and payable by the guest, will be subject to changes based on the tax rate at the time of payment of the applicable room charges.

We have included all charges provided to us by the property.

Other fees

Fee for buffet breakfast: approximately SGD 45.14 for adults and SGD 22.57 for children

Rollaway bed fee: SGD 107.91 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Food & drinks

Satisfy your appetite for lunch, dinner, or brunch at Makan at Jen, a restaurant which specializes in international cuisine, or stay in and take advantage of the room service (during limited hours). Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 7:00 AM to 10:30 AM for a fee.

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