Thyssen-Bornemisza National Museum tours

A must-see landmark in Madrid. While it’s a quick visit, the atmosphere, history, and welcoming people make it memorable.

The museum itself is very new and clean, with spacious corridors that make for a comfortable visit. Some exhibition rooms have chairs, so you can sit and rest if you get tired. The tour guide was very professional, arriving early to wait for us, and was very friendly and humorous. Their explanations were lively, often involving animated gestures and a loud voice (they even got told off by the museum staff for being too loud 😂), like telling a story to children, which was very entertaining. They were also very familiar with the museum's layout, ensuring no repeated routes. The entire guided tour lasted over two hours, and I myself stayed for another two hours (and still didn't see everything). If you want to explore thoroughly, you should plan for 3 to 5 hours, or even longer. After entering and clearing security, remember to pick up a tour brochure first; it will help you locate important works when you explore on your own.

The palace itself was beautiful. The tour was insightful as well! Hassle-free and efficient.

Alejandro was very helpful throughout the entire trip. At the meeting point on Gran Vía, he gave clear instructions on where to wait, making everything easy from the start. Even though he had to repeat information several times, he remained patient and professional. During the bus ride, he shared interesting facts about the places we visited and even showed us news articles on his phone, which was a thoughtful extra effort, especially on a Sunday. The trip from Madrid to Segovia was well-guided—he showed us the aqueduct, the Alcázar, and other picturesque spots while sharing useful details about the city. He also recommended good restaurants and suggested visiting a free museum, which was a great tip. Alejandro was polite, respectful, and attentive to the group, making sure everyone was comfortable and informed, including giving time for restroom breaks. Overall, he did an excellent job, and I would gladly join another tour with him in the future.

It was a great experience overall. The booking online was easy and straightforward. Later (closer to the date of the tour), I got an email and later a text to co guide:nfirm date and time and where to meet. I wanted a Korean-speaking tour for my parents and it was better than I have imagined. Our tour guide Yoo Sun Lee was great. She was so knowledgeable and pacing of the tour was great. It wasn't too fast or slow and she gave us time to rest, ask questions. She also knew all the great spots for photo opportunities and helped take photos for my family. The description said tour was 2 hrs but it went well past that and I appreciated the tour guide for doing that I know that my parents and I got so much more out of the visit because of her and the tour. I really want to thank her for that and would recommend her to my other family members and friends (I also had a tour with her at Prado Museum and had similarly great experience so writing similar review there as well.)

Julia was wonderful , she explained every detail and make sure everyone was in a group before proceeding to another room