What's included
Driver, Host: Chinese, English, Japanese
Transport: Bus
Admission: Noboribetsu Hell Valley, Hokkaido Lake Hill Farm
Meals
Admission: Showa Shinzan Bear Ranch, Lake Toya snowmobile experience, Lake Toya SAISHO Observatory
Accommodation
Extra fees
Insurance
Showa Shinzan Bear Ranch Admission Ticket
Bear ranch feeding fee
Lake Toya snowmobile experience
Before you book
Additional information
Other Reminders
- Pre-departure notice: One day before departure, we will send confirmation information via email, including the license plate number, tour guide contact information, and meeting-related information. Please be sure to pay attention to the email address you provided and check it in a timely manner.
- Assembly and Punctuality: Please make sure to arrive at the meeting point in advance. Late arrivals cannot be accommodated and no refunds will be issued. Please bear the consequences yourself.
- Itinerary Adjustment: The itinerary time and sequence may be adjusted due to weather, road conditions, or scenic spot conditions. Thank you for your understanding.
- Force majeure: In the event of severe weather, natural disasters, or temporary closures of attractions, the itinerary may be changed or cancelled.
Attraction information
- Noboribetsu Jigokudani (Hell Valley): Winter snow accumulation and icy roads. Please watch your step to prevent slips, and tour according to the weather and on-site conditions of the day.
- Showa Shinzan Bear Ranch: Brown bears are wild animals. Please follow the on-site regulations, do not approach or touch the animals, and follow the staff's instructions for the feeding experience.
- Lake Hill Farm: Some facilities and products at the ranch may be adjusted due to seasons, weather, or business conditions. The actual arrangements on-site shall prevail.
- Lake Toya Snowmobile: The snowmobile activity may be canceled due to weather, snow conditions, or on-site circumstances. In the event of cancellation, it will be changed to sightseeing at the Lake Toya Silo Observatory; experience fees are at your own expense, and cash payment only.
- Lake Toya Sero Observatory: In the event of severe weather, snow accumulation, road conditions, or other circumstances, the scenery and tour arrangements may be subject to adjustment.
Prohibitions & Limitations
- This activity is not recommended for anyone with impaired physical mobility
- This activity is not recommended for anyone with certain medical conditions such as high blood pressure, epilepsy, etc.
- It is your responsibility to inform the operator if you have any special health conditions. The operator is not responsible for any adverse effects which may arise from any treatment.
Accessibility
- Important: Infants and children must be included in the passenger headcount
- Child seats are not available
Vehicle & luggage info
- The operator has the right to refuse a reservation if the group size or luggage exceeds the capacity of the reserved vehicle. In this case, no refunds will be issued
Terms & Conditions
Confirmation
- You'll get confirmation within 24 hours. If you don't receive a confirmation email, reach out to our customer support.
Cancellation policy
- You'll get a full refund if you cancel at least 24 hour(s) before the activity date (destination local time)
- In case of unforeseen events or extreme weather, the operator reserves the right to cancel the tour. If this happens, you have the option to reschedule or request a full refund
- If you've participated in at least one activity, visited at least one attraction or used one of the tickets, refunds can't be issued
- Be aware that the approval of reschedules, amendments or refunds are subject to availability
- The activity will be cancelled if there is not a minimum of 4 participants. If this happens, you'll get a rescheduled time or refund
- To find out more about the cancellation policy, contact Klook customer support
How to use
Voucher type
- Present your mobile voucher
Usage validity
- The voucher is valid only on the specified date (and time if applicable)
Age & eligibility
Eligibility
- This activity has no age limit
- Important: Infants and children must be included in the passenger headcount
- Children aged 3+ will be charged the same rate as adults
- Children aged 0-2 can join this activity free of charge provided they will not occupy separate seats
- Seniors aged 70+ should present a medical certificate before participating































