Mount Fuji 9-person small group day tour (departing from Tokyo, driver-guide service, optional hotel pick-up and drop-off)

Additional information

Other Reminders

• Infants and toddlers aged 0-2 years are not recommended to participate. If participation is necessary, please inform us by email in advance. In cases where there is no prior notification and insufficient space, the driver reserves the right to refuse carriage. Infants and toddlers will be counted as passengers and charged the same price as adults. Please make a note when placing your order. Additionally, seniors aged 65 (inclusive) and above must ensure they are in good health suitable for travel and be accompanied throughout the trip by a family member or friend aged 22 or older.

1. Passengers suffering from the following conditions or who are otherwise unsuitable for excessive stimulation are prohibited from participating in this activity: high blood pressure, heart disease, acrophobia, asthma, epilepsy, and pregnant women. If you conceal your condition and register, you will be solely responsible for the consequences.
2. If participating in a group tour, customers on this itinerary must strictly adhere to the designated停留时间 (stay time) at each attraction and follow the arrangements of the driver-guide. If the time is not adhered to, the guide will wait for a maximum of 5 minutes. After 5 minutes, you will need to proceed to the next attraction for集合 (assembly) on your own.
3. Please note that no refunds will be given for non-participation or interruption of the itinerary due to personal reasons, lateness, etc. If you leave the group during the itinerary, no fees will be refunded. Furthermore, if this results in personal or property safety issues, you will be solely responsible for the consequences.
4. If you are carrying large luggage, please inform us when making your reservation. During the trip, please carry your passport and valuables with you and keep them safe. You will be responsible for any loss, theft, or damage. Sealed light snacks or unopened beverages may be brought on board, but eating is prohibited inside the bus. Please note that if any stains are caused inside the vehicle, you will be required to compensate according to local cleaning standards. Thank you for your understanding.
5. Due to traffic conditions, weather, holidays, and crowd impact on the day, the arrival time of each itinerary may change, and the order of itineraries may also be swapped. As per Japanese regulations, vehicle usage cannot exceed 10 hours. In case of traffic jams due to public holidays or force majeure, the itinerary may be delayed, canceled, or the time spent at attractions may be shortened or the number of attractions reduced. We ask for your understanding and that this cannot be used as a reason to request a refund or leave a negative review.
6. The driver will recommend lunch and local Japanese specialties, including local characteristic catering, ice cream, horse oil, and other products. There is no forced consumption.
7. Traffic congestion is expected on holidays, weekends, or Japanese national holidays. This may lead to delays of 2 to 5 hours, so it is recommended that you flexibly adjust your nighttime itinerary.
8. The day tour itinerary does not include personal travel insurance or personal accident insurance. If needed, please purchase it yourself. Outdoor activities and high-risk sports involve specific risks and dangers; please assess your health and abilities. Our company is not responsible for any personal injury or harm caused by accidents or unforeseen factors. We appreciate your understanding.
9. The private group charter car usage time is 10 hours. Overtime fees apply for exceeding this limit, at 5000 Japanese Yen per hour, to be paid directly to the driver on the same day.
10. We will send you an email between 16:00 and 21:00 on the day before your trip, containing: meeting time, license plate, tour guide, and the guide's social contact information. Please make sure to check your email (it might be in your spam folder!). Do not be late on the day of travel, as no refunds or changes are allowed on the day! Therefore, you must check your email to add the tour guide!!! Please keep your mobile phone accessible during the tour so that relevant reception staff can contact you! If you have not received the email by 21:00, please contact our company.
11. For those using LINE, due to LINE's regional restrictions, the tour guide will not be able to add you as a friend directly using your LINE number the day before the trip. Therefore, we will create a LINE group the day before the trip and send the LINE group link to you via email. After receiving the email, please actively click the link to join the LINE group so that the tour guide can communicate with you in a timely manner. Thank you!
12. PS: The cherry blossom season and maple leaf season are estimated references. Floral vegetation is affected by natural climate and will bloom in batches gradually. Please refer to the actual situation on site for the duration of blooming and wilting. Thank you for your understanding. Because the scenery varies in different seasons, the pictures in the introduction are reference renderings for the best viewing season of the attraction. The actual scenery is subject to the day, and the pictures are for reference only

Confirmation

• You'll get confirmation within minutes. If you don't see any confirmation, reach out to our customer support.

Cancellation policy

• You'll get a full refund if you cancel at least 24 hour(s) before the activity date (destination local time)
• In case of unforeseen events or extreme weather, the operator reserves the right to cancel the tour. If this happens, you have the option to reschedule or request a full refund
• If you've participated in at least one activity, visited at least one attraction or used one of the tickets, refunds can't be issued
• Refunds or amendments can't be issued if: Participants arrive late or don't arrive at all
• To find out more about the cancellation policy, contact Klook customer support

Usage validity

• The voucher is valid only on the specified date (and time if applicable)

Eligibility

• Important: Infants and children must be included in the passenger headcount