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The accommodation was a bit too expensive for Japanese guests, so we could only stay for one night, but the room was excellent. It even had a bathtub, which was very relaxing. I accidentally left my room key inside the room and was in a bit of a predicament, but the staff at the lobby kindly assisted me with the process. Plus, we had direct access to both Disneyland parks.

The access to Disneyland and the customer service are excellent. However, the building and facilities felt old. The shower had hot water initially, but it alternated with lukewarm water after a while. I recommend this place for those who prioritize price and location.

I stayed for 5 nights and it was even better than I expected. I had stayed at the Disneyland Hotel until the day before, and compared to that, the room and bathroom were clean, and the shower temperature and water pressure were excellent. It seems there's a smoking area outside the hotel entrance, which I think is particularly good for smokers. (Many Japanese people gathered at the smoking area.) Some rooms have microwaves and some don't, depending on the room plan, but there was one microwave on the first floor. On the second floor, there were two sets of laundry machines (washer and dryer), but they were cash-only. The convenience store inside the hotel is overpriced, with a bottle of water costing about 1000 yen, so I recommend bringing water from Japan or buying it at CVS or the pharmacy across the street. It was a 5-minute walk from the hotel to CVS when there weren't many people during the day. For getting to the park, I recommend the free bus from the Toy Story Parking lot, which is across the road. If there are a lot of people, it's about a 15-20 minute walk, but at night, as you get closer to the hotel, the crowds thin out, so using a bus or similar transportation might be safer. This hotel's entrance doors are designed so that you can't open them from the outside without a key card from night until morning, which also made me feel secure. I could even see some of the Disneyland fireworks from outside the hotel!

I stayed for 3 nights, but upon arrival, I was asked to sign a document agreeing that only trash would be collected and towels replaced, with no full cleaning service. Guests staying for multiple nights should be aware of this.

proximity to the parks is hard to beat. for a “5 star” hotel the rooms leave a lot to be desired, but better than other Disney alternatives. rooms just felt small and bare. but lobby is pretty and again - you’re staying for the park proximity. overall much quieter and calmer than Disneyland hotel, but Disneyland hotel has better pool for older kids looking for some thrills. staff was very very friendly and accommodating.

Breakfast: Since this package included Creators Club access, we were able to have it at the club lounge. They had cereal, bread, fruit, salad, and more, with the food items changing depending on the time of day. The drink selection remained the same across all hours, and beer was also complimentary. Cleanliness: Very clean. Housekeeping is provided daily. Hotel Location: About a 15-minute walk from the park entrance, which was a bit tough on tired feet. I believe the Grand Hotel has the best access among the official hotels. Transportation Access: About a 50-minute drive from the airport. Service: The staff members were very kind. Amenities provided were just one toothbrush, cotton swabs, a nail file, and a shower cap. Hand soap, shampoo, conditioner, and body wash were available. An iron and ironing board were provided, along with a coffee machine, several paper cups, and two glass cups.

The building and facilities are old. The most challenging part was the shower. While it's good that the showerhead is fixed, the water pressure was low, and it was difficult to adjust the temperature. Also, the plastic wrapping on the complimentary cups had holes, so I didn't use them. Overall, there was dust on the furniture, but areas frequently used, like the bed and table, were clean and tidy. The shuttle bus was convenient and ran regularly, and the hotel staff were kind, which put me at ease. Although cleaning only occurred every three days, I appreciated not having strangers entering my room frequently. Overall, it's a good hotel. I think it would be more guest-friendly if they fixed the elevator closest to the front desk sooner, as it remained out of order.

One of the things I loved most about staying at the Biltmore Hotel Los Angeles was its location right in the heart of Downtown LA. I enjoy exploring cities on foot, so having so many places I wanted to visit within walking distance made my stay much easier. From the hotel, I could walk to Angels Flight, CalEdison, the Bradbury Building, Grand Central Market, The Last Bookstore, and Apple Tower Theatre. I spent a lot of time walking around DTLA, and the Biltmore was a very convenient base to return to after exploring. For my itinerary and the places I wanted to see, the location worked perfectly.

We arrived early and were hoping to store luggage as we were exhausted and would have a few hours to burn. The hotel manager on duty kindly checked us in and changed our room to suit the 3 of us. Staff were so friendly and lovely to deal with. The location was ideal as we were going to Universal the next day. This hotel is literally next to the metro and it is only one stop away from Universal. I would definitely come back here again