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My friend and I traveled around Gansu and Qinghai by hiring a car with a driver through Klook. Everything was well-organized. Driver Liu was very kind, attentive, and had great driving skills. Highly recommended.

The pick up was on time and the tour leader gave a good briefing in Mandarin. Having a WeChat is a must as pre trip information will deliver via WeChat. Once in the grassland there's paid options package to choose. Do bring a thick jacket as it's very cold. Overall it a very organised tour

Master Liang Dongsheng was incredibly attentive and caring these past few days. He arranged everything perfectly, and his driving skills were excellent, making our trip very enjoyable. He provided detailed explanations for all the attractions we visited. We had two elderly individuals in our group, and he took wonderful care of them. We rate his service 100 out of 100; he is a highly competent tour guide and driver. Our concierge, Ling'er, also made excellent arrangements and promptly resolved any issues, ensuring our journey was very smooth.

Our 5-day trip to Yinchuan and Zhongwei, Ningxia, concluded perfectly. Traveling with elders and two young children, I was initially worried about a complicated and tiring itinerary. Fortunately, we met our incredibly thoughtful travel butler, Xiao Liang. Xiao Liang was attentive and caring throughout the journey, preparing a generous fruit platter and desert shoe covers in advance, ensuring we were well-prepared. He patiently explained the local culture and history along the way. When we spontaneously decided we wanted to visit the Ming Dynasty Great Wall, Xiao Liang actively coordinated, re-planned our route, flexibly adjusted the itinerary, and did his best to fulfill our wish. The vast desert offered endless beautiful scenery. At night, we encountered a romantic Perseid meteor shower in the desert, with meteors streaking across the night sky, leaving particularly precious memories for the whole family. The entire trip was relaxing and wonderful. We are grateful for Xiao Liang's dedicated companionship and arrangements. I truly recommend him for anyone visiting Ningxia!

The itinerary was well-planned, and our driver-guide, Sister Zhou, was very skilled. She drove smoothly and took us to many local specialty restaurants. She was also very attentive to the elderly members of our group throughout the trip. Next time, I'll definitely choose a customized tour again; it's so hassle-free!