Tuan Chau Island tours

Went for a 2D1N cruise with my family of four.We had an enjoyable cruise trip.Staff from the pick up from Hanoi hotel to the crew members on board were all very friendly and helpful. Hotel pick up,instructions were clear.Staff will text you a day in advance to confirm location and time pick up. The Azura cruise is a new cruise probably less than a year old.Small and cosy cruise and we'll organise in term of check in,check out and dinning experience.Only thing i think could have been better will be to provide complimentary coffee and tea during the last day brunch.Not sure if it is due to resources constraints, coffee and tea are chargeable even at breakfast.Suggestion maybe can include the 1 cup per guest complimentary coffee and tea for the brunch service.

During the Spring Festival, my family and I joined the Hera luxury day cruise. The experience was very good. The cruise ship is very new and runs very smoothly, with a total of three floors. The first floor is the restaurant, the second floor has sofas and guest rooms, and the third floor is the bar. Because there weren't many tourists the day we went, it wasn't crowded at all. The view from the deck is very open, and you can enjoy a 360-degree view of Lan Ha Bay. The crew members are very warm and friendly, especially the guide, Han, whose service was very professional and thoughtful. He always seemed to appear in time when we needed help. Because of customer dissatisfaction, lunch was not a buffet, but a set menu. The taste was also very good. The cruise ship departed at 11 o'clock. The scenery of Lan Ha Bay is beautiful. In the middle of the trip, a small boat picked us up for a cave tour, which was a very special experience. The waterslide diving was also fun, although it was February, the sea was not cold. This Hera day cruise is very cost-effective. Thanks to the Hera team, and I look forward to experiencing Hera's other cruises next time.

Leona Cruise was a brilliant choice to be able to experience the caves, limestone cliffs, and monkey habitat. The buffet was absolutely delicious!! The staff and ship are top-notch!! I highly recommend this cruise line as it is extremely affordable and first class!

You really can't appreciate the magnificent natural beauty of Ha Long Bay from photos; you have to experience it in person. I highly recommend it. Luckily, our tour guide was Johnny Handsome, who many others have praised in their reviews. He worked hard to make the tour exciting and ensured we traveled safely and smoothly. The driver was a bit gruff but drove very safely. Since my hotel was in a complicated location, the tour started with a motorcycle transfer. We then rode a comfortable large bus on the highway, stopping twice for restroom breaks at souvenir shops and a pearl store during the approximately 2.5-hour journey. Upon arriving at the pier, we were immediately escorted onto the boat for a lunch buffet. The food was reasonably good. Drinks were available for an additional charge. We first chose between a bamboo boat, a kayak, or a speedboat (with an extra fee), and then split up to enjoy our chosen activity. The bamboo boat was rowed for us, allowing me to take photos at a leisurely pace. Kayaking seemed challenging for beginners, as they had to navigate through many passing bamboo boats. Next, we moved a short distance by boat to visit a cave. The cave tour was about 2 km and took approximately an hour. The initial ascent to the entrance was a steep staircase, and there were many ups and downs on stairs afterward, which was honestly tiring. However, there were spots with panoramic views of Ha Long Bay, where I was able to take beautiful photos. After that, we moved a short distance by boat to Ti Top Island, where you can swim or climb to an observation deck. To be honest, my legs were tired from the cave, so I just relaxed on the boat, haha. The day concluded with a sunset party. It was very simple, with tea, a small amount of red wine, small mango cookies, fried rice crackers, and watermelon. You could order beer, cocktails, and juices for an additional charge, but it was a bit disappointing. Nevertheless, the sunset over Ha Long Bay was incredibly beautiful and amazing. We spent the entire day in the same seats on the same boat, so I could leave my belongings (except valuables) and travel light for sightseeing. On the way back, we stopped at one souvenir shop for a restroom break, and I was driven close to my hotel while dozing off. It was a fulfilling and enjoyable day.

Really worth the package, the whole day was really relaxing, well managed by our guide naming 'Tea'. Quite energetic and relaxed while managing all the members, giving value to each of us and helping us all the way along.

We are open during the Lunar New Year period. The bus picks up passengers from various hotels in Hanoi at around 5 AM, a little over a two-hour drive, with a brief stop at a highway rest area in between. After arriving at the visitor center at around 8 AM, check in at the reception area (near Highlands Coffee) and take a shuttle bus to the pier to board the boat. The stopover time on each island is about 30-40 minutes, and you will be transferred by different small and medium-sized boats. You need to follow the instructions of the staff. Since the time is tight, you can ask the staff to help you clear the way, get tickets, and get rafts, otherwise you may lose time just queuing. The same bus will wait for returning passengers at the visitor center. The return trip was delayed by 1 hour due to other passengers in the group, but the driver was very patient. There were no shopping stops throughout the trip. Thanks to the efforts of the staff, the arrangement was very smooth, and the food was delicious. A satisfying experience!

We booked the Aspira and were upgraded to the Azura - and let me tell you, it exceeded our expectations! Everything was absolutely amazing - the boat is immaculate, the rooms are luxurious, the food was spectacular and the staff go above and beyond. Thank you so much Azura for the experience of a lifetime!

Perfect tour for friends and family! Our guide Vincent was absolutely amazing. He was helpful and funny. We got enough time at each attraction and Vincent let us know all the good activities and photo spots. There were a lot of vegetarian options for food as well.