My tour guide Richard was really great, he was knowledgeable, friendly and helped taking lots of beautiful pictures for us. The arrangement of the trip and the communication were fabulous. I got contacted directly from the travel company and Ric immediately after I booked the tour online, telling me details and kept updated for the morning pick up, which helped me get well prepared for the trip. We arrived at 8am to avoid for the crowd and spent around 2.5 hours Teotihuacán which was quite enough to see everything, no rush at all. Water and Mexican snacks were provided. Thank you Ric and the driver again for this amazing experience in Mexico. Highly recommended~