Osaka

“Stayed at Sotetsu Grand Fresa Osaka Namba and had a fantastic experience! The hotel is in a perfect location, just minutes on foot from Dotonbori and great metro access. The staff were incredibly friendly and helpful, assisting with check-in and local tips. My room was clean, comfortable, and well-appointed, and the breakfast buffet offered a satisfying variety. Would definitely stay again!

I spent my second trip at this beautiful hotel. This visit was also met with kind service from the staff~ I checked in at the reception with a Korean staff member, and I'll just say no comment about the hotel's regulations, the high-floor room assignment, and the things they took care of~~ They were considerate of the guest's perspective as much as possible, and I am so satisfied that I thank them again^^ I think Candeo Hotels The Tower is not stuffy, and the rooms have floor-to-ceiling windows, luxurious design, comfortable bedding, and cleanliness as its strengths. I couldn't request housekeeping the next day, so I only asked for the necessary amenities, but they cleaned the whole room and I thank the staff. I was assigned a high-floor room and could see the wonderful night view of Osaka, and during the day I could see the Dojima River and the surrounding city center. The 31st floor has a sauna, hot spring, lounge, and fitness facilities, and the cool water you drink at the entrance after using the sauna is also amazing~ All the necessary facilities are well equipped. The 17th floor has a reception and a restaurant lounge where you can eat breakfast, and I accidentally saw it while passing by, and the staff's meticulous management stood out in every corner of the hotel. The location is a 5-minute walk from the north exit of the stop station (Yodoyabashi Station) if you use the Osaka Metro Midosuji Line, and a 15-minute walk from JR Osaka Station if you use the JR~ Accessibility is not bad and I was satisfied that the area around the hotel was quiet. Looking forward to my next visit^^ Cleanliness: good!! Accommodation location: good!! Service: good!!

Sehr gut erreichbar. Vom Flughafen Kansai zum Hotel mit dem Limousinenbus. Nur 3 Minuten zu Fuß. Es gibt mehrere Supermärkte in der Nähe des Candeo Hotels. Sehr nah an Dotonbori, 5 Minuten zu Fuß. Wir waren 6 Tage dort. Das Einzige, was uns Sorgen bereitete, war, dass wir die Zimmerreinigung anrufen mussten und das mindestens vor 7/8 Uhr morgens. Obwohl sie unsere Mülleimer jeden Tag geleert haben. Tipp: Informieren Sie den Concierge am Abend, bevor Sie auf Ihr Zimmer gehen. Das Buffet ist auch gut. Aber ich habe meins hier auf Klook ohne Buffet bekommen, also musste ich es dort für ¥2000+ pro Person und Tag kaufen. Auch als wir dort ankamen, mussten wir die Steuer bezahlen, die hier auf Klook nicht enthalten ist, das hängt davon ab, wie viele Tage (ich schätze) und wie viele Personen im Zimmer sind. Genau wie in den Anweisungen von Klook steht. Nehmen Sie also etwas Bargeld mit, aber Sie können trotzdem Ihre Karten benutzen. 6 Minuten zu Fuß zu den Bahnhöfen. Links und rechts, je nachdem, wohin Sie wollen. Sie schließen ihre Türen nach 12 Uhr, aber bringen Sie einfach Ihren Schlüsselanhänger mit, um die Türen nachts zu öffnen.

Highly recommended for the following reasons: 1. less than 5min walk to dotonbori area, nearby several restos and shopping district; 2. just nearby namba station, closest to exit B6. It was so convenient since we're coming from Shin-Osaka station via Shinkansen/bullet train; 3. Relatively bigger room compared to Tokyo; 4. Clean room, good amenities (we've used their luggage storage before check-in as well as after check-out), easy check in/out thru their machine; 5. satisfying breakfast buffet (not same everyday), 6. around 8min walk to OCAT bus terminal to/from Kansai International Airport

very satisfied. and good that we booked this hotel in klook for pay later. we highly recommended this Hiyori hotel located at Namba, in front and near the Namba station, easy and accessible from and to Kansai Airport and walking distance to dotonbori, shinsaibashi and kuromon market and other areas.

I booked my first accommodation during my trip to Japan using Klook. I chose this hotel because it met the conditions of being able to accommodate a family of four in one room and being conveniently located for Universal Studios Japan. Taking the bus directly from Kansai Airport to the hotel gave me the opportunity to preview the Universal entrance and nearby facilities, and the elderly staff member who kindly helped me at check-in made a good impression of the hotel. I had breakfast on the top floor one day and on the 3rd floor the other day of my two-night stay, and I was very satisfied with the different food and atmosphere. The room condition was also good, and I was satisfied with the amenities. Each bed had its own cell phone charging port, and I liked that the toilet and bath were separate. I was very satisfied, and I was especially happy that the accommodation was close by after a tiring visit to Universal. Also, it is conveniently located for using the train to my next destination, and the convenience store on the 3rd floor was convenient. I was especially satisfied with how quiet the accommodation was!

Convenience: The hotel is in an extremely convenient location, very close to the subway station and major shopping malls. Even if it's raining heavily outside, there are plenty of restaurant options. Service: The service staff are friendly, and every employee has a smile.

It was the most revolutionized hotel that I have stayed. Almost everything is perfect as if I’m in the miniature AI city. It has everything that you need, even luggage delivery to airport service and luggage weight scale to check so that you don’t have to rearrange your luggage at the airport checkin counter. AI assisted concierge is still in beta stage. entertainment system was super awesome, that comes with 50 inch 4K Smart TV, which also has over 200 house videos for free (other hotel charge you for at least ¥2,000 a day). The tv remote control was cover with disposable plastic for hygiene. 4th floor has superb onsen with sauna and 7 eleven.

Stayed at this hotel for 3 nights (2 pax, twin room) on September 2025. Overall, the experience was great. It's conveniently located near Namba station (a 5 minute walk), a Don Quixote store and a 10-minute walk to Dotonbori. Check-in was easy with English-speaking staff, room is clean and housekeeping (upon request) is excellent. A lounge for snacks, coffee and some beer/alcohol is available for free to hotel guests daily from 3-10pm which provided a good break after sightseeing and shopping the whole day. The breakfast buffet is also one of the best I've experienced among 5 other hotels I've stayed in Tokyo/Osaka the past 2 years. Checkout was seamless via keycard dropbox.