Connect inn Shichijokawaramachi

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客房整潔只是一般,從觀察可見到工作人員只是作簡單整理,如兩人入住,只擺放一隻漱口杯, 浴室簾亦有異味. 設施方面,浴室洗手盆去水甚慢, 亦沒有過濾網,容易讓物品掉下水槽. 雖設有廚房,但欲沒有提供抺布,洗碗海棉也十分殘舊,餐具亦有汚漬. 最大問題是第二天住宿,當我晚上回酒店時發現房門沒有上鎖（我確定離開時是有鎖門的）,及後向酒店查問才知悉工作人員在沒有知會下自行進入房間收取住宿税,離開時更忘記鎖門,此等妄顧客人之私隱及安全之服務態度,確難以接受,故絕不推薦此酒店.

A little quiet hotel close to Kyoto station. The "no staff" concept was new to me but I got responses back through the app nice and quickly. Room and bathroom where really clean too. Several bus stations and a metro station to Osaka is close by too. Plenty of restaurants aswell. Would definitly reccomend 😊

長期滞在でお世話になりましたが、いくつか気になる点がありました。 まず、スタッフの対応があまり良くなく、滞在中に少し不快な思いをすることがありました。また、お部屋のエアコンの汚れが気になり、定期的に清掃されているのか疑問が残ります。アレルギー等がある方は少し気になるかもしれません。 立地や設備自体は悪くないだけに、接客のクオリティと細部の衛生管理についてはぜひ改善していただきたいです。

Good sized clean room in good location less than 5 minute walk to the river and some lovely cafes/restaurants. Also easy access to both buses and metro. Check in and check out process was easy and whilst there are no staff on site I did receive prompt replies from the staff about all the processes. Laundry machines were free to use which was convenient and there was self service luggage storage with locks. I would point out that there is no cleaning service during your stay, which was absolutely fine for me but if you want new towels and sheets every day then it may not be best for you. I however would stay here again.

清潔で広々としていて良かったです。

一階の浴槽に白いコーキングのような物なが至る所にされていて浴槽に入るのをやめた。

Good size room with walkable shops and close to Kyoto station.

Unfortunately this was the worst accomodation and worst service in our Japan trip. We got the ground floor room 101 and it had multiple cockroaches and small crawling / jumping insects (luckily not bed bugs). Judging from the bad smell coming out of the bathroom, the cockroaches must have come out of the drainage holes (they didn't have mesh covers). When we notified the hotel, first they didn't believe us and asked for photos of the cockroaches. When we sent them the photos, they simply replied "sorry for the inconvenience". I asked for a solution and recommended for an electric anti insect/cockroach (with a link from a Japan store) which would benefit future guests as well, they simply said they don't have it. Our family stayed 4 nights and when we asked for replacement towels, they said it'd be 300 yen each. We were provided secondhand slippers which were clearly dirty. We love Japan but this property ruined the image for us, we know it's not a good representation of Japan. On the good side, the room size is reasonable and the walk isn't too far from shops etc.

Didn't get any emails from Expedia regarding how to check in - we arrived at the hotel and found out that there is no staff at the actual hotel. Had to take another taxi to yet another place ( with all our luggage! ) to get the access codes to enter the hotel - it's quite a waste of time! Other than that - once you're checked in, it's actually a nice property. Bit of a walk to the nearest train station / bus stop, but still bearable. There's a really nice public bath ( Sauna Ume Yu ) that opens until late, definitely a must visit if you stay here.

Good: 1. Room is large and comfortable bed. 2. Bathroom was great. 3. Free in house selfserve laundry but takes a long time to wash dry FYI. CON (read especially if you have no phone service) 1. There is no one onsite. - This mean you can't send luggage in advance 2. I did not get email with instructions how to check-in. You check in at ANOTHER location. They said they had trouble sending msg to my email. They do not respond to chat messages in Expedia. I had to chat with expedia who called them on my behalf. Wasted 4 hours trying to check in. Important note, THERE IS NO PHONEBOOTH nearby. 7/11 has no phone booth. Other facilities (hotel) would not allow you to use their phone.... They need to post alternative contact method other then phone and expedia chat since they are unable to respond. Its not just me, another hotel guest had the same problem as me as I was exiting hotel... 3. They only offer one time garbage /room cleaning service free of charge. Additional fee for frequent cleaning/garbage pickup - Closest garbage dump is 7/11 (5-7 min walk) 4. The wall is thin (poor sound isolation), you can easily hear next door guest