Ting at lave i Ürümqi

I was very satisfied with the service this time. From the beginning, when planning the itinerary, Sally was very patient in answering questions and creating the schedule. I was also very pleased with all the accommodations arranged for this trip. The accommodations shown in the pictures are all guesthouses, which were clean, tidy, and comfortable. I was also very satisfied with the housekeeper, Eleven, and the driver, Master Meng, who were arranged for this trip. Housekeeper Eleven kept us informed about weather changes throughout the itinerary, and when our first hotel was fully booked, she promptly notified us and provided two alternative hotel options, allowing us to choose our preferred one for booking. When the trip began, Klook also prepared thoughtful gifts for us. Master Meng, our driver, had a kind and friendly demeanor, provided meticulous service, and was very responsible. He drove smoothly and safely, and even thoughtfully prepared snacks for us. He also explained the attractions, local specialty foods, customs, and traditions along the way, making the entire trip feel very secure and comfortable. What was a pleasant surprise was that the driver knew we would be taking wedding photos and prepared 'double happiness' decorations for us. On one day of the trip, it was a birthday, and the housekeeper and driver prepared a birthday dinner and cake for us, which was very thoughtful. I highly recommend this customized itinerary and their services.

The itinerary arranged for this trip was truly classic, ensuring ample time to fully experience all the highlights rather than just rushing through, while also avoiding backtracking. It proved that departing in mid-May, with good weather, the stunning glacier lakes and grasslands along the way make the trip absolutely worthwhile. Special thanks for the entire journey go to our driver and tour leader, Li Jiandong. Despite his youth, he meticulously cared for every aspect of the trip and every group member. His driving was exceptionally steady, and his self-prepared pour-over coffee added a delightful surprise to our travels. Thanks also to our concierge, Tingting, who proactively sent daily highlights of attractions, along with weather and clothing recommendations, and hotel information for the day – her attention to detail was impeccable. I highly recommend this to anyone who dislikes planning but still demands a high-quality travel experience.

I highly recommend this private tour, in 9 days we were able to appreciate the beauty of Xinjiang. I am still processing how unreal the places are. Truly grateful also to the most accomodating and patient driver, Mr.Lee, despite the language barrier we felt very taken care of by him.

this tour is rslly worth to buy. tour guide,agent are helpfull. this tour complete my journey in xinjiang. you must buy this package❤️.additional fee for camel ride&offroad car are worth it , because these experience are amazing. thanks to tour guide help me with documentation, her skill of taking our video with handphone like using drone👍👍

The itinerary included punctual pick-up and departure. The local guide was very clear about the optional activities and the route. We had ample time at Tianchi Lake in Tianshan, and the scenery was beautiful. After the tour, we returned to the city on time. This is quite convenient for those looking to join a day trip.

Vores guide, Yang Wei, var fantastisk! Utrolig! Super god!!! Han hjalp os med at bære al vores rodede bagage, kørte meget stabilt, så vi ikke følte os utilpasse undervejs, tog os med til rene toiletter, og ud over den planlagte rute fortalte han os, hvor der var færre mennesker og smukkere udsigter. Han tog også nogle meget flotte billeder af os. Da han vidste, at vi kom fra Guangdong, justerede han stille og roligt musiklisten til at være mere ungdommelig og kantonesisk. På den sidste dag huskede han endda vores præference for kaffe og bød os på kaffe (så rørende TUT) og drikkevarer! Han tog sig af os på en diskret og omsorgsfuld måde hele vejen, vi er virkelig, virkelig, virkelig taknemmelige! Den overordnede rejseplan var rimelig, og alle de nævnte punkter i ordren blev opfyldt. Der var en fejl med indkvarteringen en enkelt nat, som det lokale rejsebureau havde lavet, men de tilbød kompensation. Vi håber, at den fremtidige koordinering vil være mere omhyggelig.

At first, I was hesitant because there was only one review. However, the service I received exceeded all my expectations. Deng Deng provided truly outstanding service—fast responses, excellent communication, detailed information, and a strong sense of responsibility. My tour package was upgraded, the hotel accommodations were all excellent, the van was comfortable, and the driver was friendly and experienced. As a Muslim traveler, my meal allowance was refunded, which I greatly appreciated. This was truly an affordable tour package that delivered an extraordinary and unforgettable experience.

Our trip to Xinjiang was absolutely wonderful and relaxing. Our tour leader, Suo Haoyin, was fantastic! He's an excellent driver and incredibly thoughtful (thanks to his help, my delayed luggage issue was resolved smoothly). The itinerary was perfectly planned, and I especially loved the small group tour format, which allowed us to explore the attractions at a leisurely pace. The accommodations included in the trip were also clean and comfortable. Highly recommend! 👍🏻👍🏻👍🏻

We had a wonderful time thanks to Zhou! He was so knowledgeable and honest, and gave the best tips and tricks for the rest of our stay! He really added to the enjoyment of an already exciting day.