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The environment is incredibly comfortable, with a distinctive fragrance lingering in the air that makes people feel relaxed. The therapist is gentle and courteous, with superb massage skills, and can adjust the focus and pressure of the massage according to my needs. The fruits and tea are of high quality, making this a perfect getaway to unwind and rest properly.

The masseuse proactively communicated about the pressure and sometimes told jokes to lighten the mood. However, there was a bit of a hard sell at the end. When it was time to pay, they also briefly tried to sell a package, but I rarely go to Hong Kong Island, so I didn't consider it. They didn't seem upset, and overall, the experience was quite good.

environment and facilities are ok. but some people in gym or women dressing room and bathroom are really uneducated... treating the public space like there own home. also I wanted to go down to spa area to have a look, check spa menu. and the woman there told me I can't go down lol what? that's how U attract customers? it's not like there was some private area. also weird downstairs reception, U can't take a lift to go up yourself, cause it's hotel. so U need to go to reception first, show them proof that you are going to spa 🤕

Many thanks to the shop for their care. Due to an unexpected personal situation, the shop was incredibly nice and still helped me complete two projects. I originally bought one Thai massage and one essential oil massage, but because it was so comfortable, I ended up doing a Thai double! A pure 100-minute indulgence! Just a small suggestion: the lights in my room flickered on bright mode, so the bulb is probably broken. Please make sure to fix it!

It is my 3rd time visiting the spa - the therapists are consistently good. Thank you to the team for the shower arrangement prior treatment, definitely essential after a day out in the sun. It would be better if they can offer it with a day pass to the pool too.

For the second time to purchase this one day pass in Ritz Carlton Hotel at 118 Floor.. This time we really enjoyed a lot because we got the chance to spent time in Fitness area we really love it.. The we can 10/10 and of course the swimming pool facility still 101/10. The staff are so nice specially the manager he so nice he see to it that we enjoyed and take the best photos as we can... The fitness area everything that you you need is there from drinks, towels, and fruits. And I really love there is the coffee as coffee lover here.

A friend recommended I try this place, and it's conveniently located in Causeway Bay. It's clean and tidy, and they offer tea and hot towels. The masseuse, who my friend highly recommended, was quite strong. The room was very dark, and I'm not sure if that's why the masseuse paused every three presses. They also held their elbow on certain spots for a long time. The masseuse might have been really sleepy. 😂

The entire process was very comfortable, and they really did massage for a full hour. However, I'm deducting a few points because all the products used were from mainland China, and even the technician spoke Mandarin. Other than that, everything else was great, and there was absolutely no hard selling.

The environment is comfortable, clean, and quiet. As soon as I arrived, I could smell the aromatherapy, which was very relaxing. I also saw the Victoria Harbour view, which was lovely. The room was spacious and stylishly designed, and the room's aromatherapy scent was wonderful. The therapist was polite, skilled, and applied just the right amount of pressure. Thumbs up! 👍🏻👍🏻 I thoroughly enjoyed the entire process. To get this kind of massage in Hong Kong felt like being on vacation. It's definitely worth the price. 🫰🏻