Macau Luggage Services by LuggAgent

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  • Conditional Cancelation*
  • Show Mobile or Printed Voucher
  • English
  • Take luggage concerns off your hands with LuggAgent's same/next day luggage delivery!
  • Experience the magnetic charm of Macau without the stress of dragging heavy luggages around the city
  • Enjoy guaranteed security with this service's quality storage place and baggage insurance policy
  • Whether your flight is delayed or there's ongoing traffic, LuggAgent assures on time baggage delivery
Featured Travel Guide

You might end up paying 26.3% more on tickets purchased on the spot

US$ 19.80 25.00

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  • 151 Booked
    4.5 (2 reviews)

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Package Options
Please select a luggage delivery date  
  • Same Day Luggage Delivery (Hotel/Airbnb to Airport/Border Gate/Ferry Terminal)

    Package Details
    • Drop off your luggage before 12:00pm
    • Pick up your luggage at your the airport/border gate/ferry terminal after 4:00pm
    • Reminder: please check the email from LuggAgent for more details of the arrangement

    Inclusive Of:

    • Luggage delivery service
    • High security baggage storage equipment
    • Baggage insurance (up to USD1,600 per piece)

    US$ 19.80

    25.00

    Select Date

    Select Time

    Package Quantity

    Package Details
    • Drop off your luggage before 12:00pm
    • Pick up your luggage at your the airport/border gate/ferry terminal after 4:00pm
    • Reminder: please check the email from LuggAgent for more details of the arrangement

    Inclusive Of:

    • Luggage delivery service
    • High security baggage storage equipment
    • Baggage insurance (up to USD1,600 per piece)
  • Same Day Luggage Delivery (Airport/Border Gate/Ferry Terminal to Hotel/Airbnb)

    Package Details
    • Drop off your luggage before 12:00pm
    • Pick up your luggage at your accommodation after 4:00pm
    • Reminder: please check the email from LuggAgent for more details of the arrangement

    Inclusive Of:

    • Luggage delivery service
    • High security baggage storage equipment
    • Baggage insurance (up to USD1,600 per piece)

    US$ 19.80

    25.00

    Select Date

    Select Time

    Package Quantity

    Package Details
    • Drop off your luggage before 12:00pm
    • Pick up your luggage at your accommodation after 4:00pm
    • Reminder: please check the email from LuggAgent for more details of the arrangement

    Inclusive Of:

    • Luggage delivery service
    • High security baggage storage equipment
    • Baggage insurance (up to USD1,600 per piece)
  • Luggage Delivery with 1 Night Storage (Hotel/Airbnb to Airport/Border Gate/Ferry Terminal)

    Package Details
    • Drop off your luggage before 12:00pm
    • Pick up your luggage at the Airport/Border Gate/Ferry Terminal by or after 9:00am on the next day at the airport
    • Reminder: please check the email from LuggAgent for more details of the arrangement

    Inclusive Of:

    • Luggage delivery service
    • High security baggage storage equipment
    • Baggage insurance (up to USD1,600 per piece)

    US$ 30.80

    35.00

    Select Date

    Select Time

    Package Quantity

    Package Details
    • Drop off your luggage before 12:00pm
    • Pick up your luggage at the Airport/Border Gate/Ferry Terminal by or after 9:00am on the next day at the airport
    • Reminder: please check the email from LuggAgent for more details of the arrangement

    Inclusive Of:

    • Luggage delivery service
    • High security baggage storage equipment
    • Baggage insurance (up to USD1,600 per piece)
Related Activites
What To Expect

Exploring Macau at night is a delightful sensory overload, but dragging around huge luggages will make the experience a logistical nightmare. Save yourself from this unnecessary hassle and get your luggage delivered from the airport to your accommodations and vice versa via LuggAgent. All you have to do is choose between the same day and night storage, select the drop off and pick up time, and then claim your luggage at the airport or at your accommodations after 4:00pm. You can even choose to have the courier get your luggage before 12:00pm and then you can pick it up at the airport after 9:00am the next day. It's a safe and efficient process that extends your time exploring the city

LuggAgent Collection
LuggAgent's services in Macau aren't limited to airports, they also deliver between ferries and border gates!
LuggAgent Delivery
With LuggAgent's baggage insurance policy, you can now leave your luggages without worries
LuggAgent Notification
Get quick baggage updates from LuggAgents' efficient customer service
LuggAgent Tag
No more baggage confusion with LuggAgent's tag system
Activity Information
Confirmation

Confirmation:

  • You will receive a confirmation email and voucher instantly after booking
  • In the event that you do not receive an email from us, please check your Spam folder or notify us via email
Insider Tips

Insider Tips:

  • For luggage deliveries to/from the airport, your luggage will be personally collected and delivered
  • For luggage deliveries to/from Airbnbs, your luggage will be personally collected and delivered on site
  • For luggage deliveries to/from hotels, luggage collection and delivery will be handled by the hotel concierge
  • For luggage deliveries from hotels, the drop off time is not the time when the driver collects your luggage, so you can just leave the hotel after taking photos of the luggage and storage receipt
Additional Information

Additional Information:

  • Each piece of luggage cannot be more than 32" (length and width total 180cm), and cannot weigh more than 32kg
  • Your luggage can be a suitcase, carton, backpack or bag (briefcase)
  • Please hand carry your passport, flight documents and other important personal items
  • If the luggage contains animals, plants, frozen, contraband, explosives iterms, mobile power, cash, passport and illegal items, it will be refused even if the booking is a success. Customers must bear all the losses and any legal liabilities
  • Baggage collection and delivery are handled by hand, and face to face
  • For luggage deliveries from hotels to the airport/border gate/ferry, just drop off your luggage at the concierge of your hotel upon checkout and inform them. LuggAgent will come to pick up the luggage. Please remember to take a photo of the luggage and storage receipt before leaving the hotel
  • For luggage deliveries from the airport/border gate/ferry to airbnbs, your luggage will be collected and delivered by hand, face to face
  • For luggage delivery to the airport, the pick up time must be at least 2 hours prior to your departure time. The cost incurred due to insufficient time for luggage pick up will be shouldered by the customer
  • Please make sure to check your luggage upon pick up. You can take a photo if you find something wrong and consult with the customer service staff. Once the luggage is confirmed as received, the service is complete and LuggAgent no longer bears any responsibility
  • USD1,600 luggage insurance covers relevant costs incurred by delay, loss, and damage, and does not include baggage handle and wheel damage, accommodations or airfare costs
How To Use
  • You can present either a printed or a mobile voucher for this activity
  • The voucher is valid only on the date and time specified
  • Please take photos of the luggage you will have delivered and send the photo to the courier. You will be provided with the courier's contact information
  • To pick up your luggage, you must present your passport or photo ID to confirm your identity

Drop Off and Pick Up Process:

  • Service hours: 9:00am-9:00pm, daily
  • Location: Car drop off zone at Macau International Airport (MFM), Macau-Border Gate, Macau-Outer Harbour Ferry Terminal and Macau-Taipa Ferry Terminal
  • Please check the (confirmation letter sample) by LuggAgent for more information
  • If you did not receive a confirmation email from LuggAgent, please check your Spam folder or contact the operator via the email indicated on your Klook voucher

Overtime Processing:

Drop Off
  • If the driver waits for more than half an hour and cannot contact the customer, the operator has the right to cancel the order and the payment will not be refunded
  • For luggage delivery from the airport to hotels/airbnbs, if there is a flight delay for less than 60 minutes, the free waiting time will be 90 minutes after your selected drop off time. No refund will be issued if LuggAgent is not able to receive customer's luggage within 90 minutes
  • For luggage delivery from the airport to hotels/airbnbs, if there is a flight delay for more than 60 minutes, LuggAgent has the right to cancel the order and make a full refund to the customer
Pick Up
  • If you do not pick up your luggage within 30 minutes after the selected pick up time, a charge of USD5 per 15 minutes will apply, to be paid via credit card in the local currency (MOP)
Cancelation Policy
  • If you need to change or cancel the booking, please notify us and wait for confirmation 24 hours (local time) prior your scheduled date, otherwise no refund will be issued
View All
Reviews (2) 4.5
  • HUANG 5 Nov 2018
    Very intimate with the original baggage time wrong, but they are very helpful to let me pick up the luggage early 👍🏼👍🏼
    Translated Review. Show Original
  • CHUCHUN 26 Oct 2018
    The driver is very nice and very polite, the luggage is very convenient to transport, and you can play around for a day with your luggage.
    Translated Review. Show Original
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