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Jakarta Airport Luggage Services by LuggAgent

Wishlist
  • Conditional Cancelation*
  • Show Mobile or Printed Voucher
  • English
  • Take luggage concerns off your hands with LuggAgent's same/next day luggage delivery!
  • Explore the cultural heritages of Jakarta without the stress of dragging heavy luggages around the city
  • Enjoy guaranteed security with this service's quality storage place and baggage insurance policy
  • Whether your flight is delayed or there's ongoing traffic, LuggAgent assures on time baggage delivery

US$ 23.10 29.00

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Package Options
Please select a luggage delivery date  
  • Same Day Luggage Delivery (Airport to Hotel/Airbnb)

    Package Details
    • Drop off your luggage before 12:00pm
    • Pick up your luggage at your accommodation after 4:00pm

    Inclusive Of:

    • Luggage delivery service
    • High security baggage storage equipment
    • Baggage insurance (up to USD1,600 per piece)

    US$ 23.10

    29.00

    Select Date

    Select Time

    Package Quantity

    Package Details
    • Drop off your luggage before 12:00pm
    • Pick up your luggage at your accommodation after 4:00pm

    Inclusive Of:

    • Luggage delivery service
    • High security baggage storage equipment
    • Baggage insurance (up to USD1,600 per piece)
  • Same Day Luggage Delivery (Hotel/Airbnb to Airport)

    Package Details
    • Drop off your luggage before 12:00pm
    • Pick up your luggage at the airport after 4:00pm

    Inclusive Of:

    • Luggage delivery service
    • High security baggage storage equipment
    • Baggage insurance (up to USD1,600 per piece)

    US$ 23.10

    29.00

    Select Date

    Select Time

    Package Quantity

    Package Details
    • Drop off your luggage before 12:00pm
    • Pick up your luggage at the airport after 4:00pm

    Inclusive Of:

    • Luggage delivery service
    • High security baggage storage equipment
    • Baggage insurance (up to USD1,600 per piece)
  • Luggage Delivery with 1 Night Storage (Hotel/Airbnb to Airport)

    Package Details
    • Drop off your luggage before 12:00pm
    • Pick up your luggage by or after 9:00am on the next day at the airport

    Inclusive Of:

    • Luggage delivery service
    • High security baggage storage equipment
    • Baggage insurance (up to USD1,600 per piece)

    US$ 34.10

    39.00

    Select Date

    Select Time

    Package Quantity

    Package Details
    • Drop off your luggage before 12:00pm
    • Pick up your luggage by or after 9:00am on the next day at the airport

    Inclusive Of:

    • Luggage delivery service
    • High security baggage storage equipment
    • Baggage insurance (up to USD1,600 per piece)
What To Expect

Going on a sightseeing tour in Jakarta is definitely a must, but dragging around huge luggages will make the experience a logistical nightmare. Save yourself from this unnecessary hassle and get your luggage delivered from the airport to your accommodations and vice versa via LuggAgent. All you have to do is choose between the same day and night storage, select the drop off and pick up time, and then claim your luggage at the airport or at your accommodations after 4:00pm. You can even choose to have the courier get your luggage before 12:00pm and then you can pick it up at the airport after 9:00am the next day. It's a safe and efficient process that gives you a lot of time to explore the city

LuggAgent Collection
Get your luggages delivered at either of Jakarta's two major airports, or at your hotel in the city
LuggAgent Delivery
With LuggAgent's insurance policy, your luggages are in good hands
LuggAgent Notification
Keep an eye on your luggages with LuggAgent's up-to-date notifications
LuggAgent Tag
Pick up your luggage in no time with LuggAgent's convenient tag system
Activity Information
Confirmation

Confirmation:

  • You will receive a confirmation email and voucher instantly after booking
  • In the event that you do not receive an email from us, please check your Spam folder or notify us via email
Additional Information

Additional Information:

  • Each piece of luggage cannot be more than 32" (length and width total 180cm), and cannot weigh more than 32kg
  • Your luggage can be a suitcase, carton, backpack or bag (briefcase)
  • Please hand carry your passport, flight documents and other important personal items
  • If the luggage contains animals, plants, frozen, contraband, explosives iterms, mobile power, cash, passport and illegal items, it will be refused even if the booking is a success. Customers must bear all the losses and any legal liabilities
  • Baggage collection and delivery are handled by hand, and face to face
  • For luggage deliveries from hotels to the airport, just drop off your luggage at the concierge of your hotel upon checkout and inform them. LuggAgent will come to pick up the luggage. Please remember to take a photo of the luggage and storage receipt before leaving the hotel
  • For luggage deliveries from the airport to hotels, you can pick up your luggage from the hotel concierge
  • For luggage deliveries from the airport to airbnbs, your luggage will be collected and delivered by hand, face to face
  • For luggage pick ups at the airport, the pick up time must be within 2 hours prior to your departure time. The cost incurred due to insufficient time for luggage pick up will be shouldered by the customer
  • Please make sure to check your luggage upon pick up. You can take a photo if you find something wrong and consult with the customer service staff. Once the luggage is confirmed as received, the service is complete and LuggAgent no longer bears any responsibility
  • USD1,600 luggage insurance covers relevant costs incurred by delay, loss, and damage, and does not include baggage handle and wheel damage, accommodations or airfare costs
How To Use
  • You can present either a printed or a mobile voucher for this activity
  • The voucher is valid only on the date and time specified
  • Please take photos of the luggage you will have delivered and send the photo to the courier. You will be provided with the courier's contact information
  • To pick up your luggage, you must present your passport or photo ID to confirm your identity

Drop Off and Pick Up Process:

  • The operator will contact you in advance to reconfirm your preferred drop off and pick up location
Soekarno-Hatta International Airport (CGK)
  • Service hours: 9:00am-9:00pm
  • Location: Car drop off zone at Terminal 1, Terminal 2, Terminal 3 or Terminal 4
Halim Perdanakusuma International Airport (HLP)
  • Service hours: 9:00am-9:00pm
  • Location: Car drop off zone at Main Terminal

Overtime Processing:

Drop Off
  • If the driver waits for more than half an hour and cannot contact the customer, the operator has the right to cancel the order and the payment will not be refunded
  • For luggage delivery from the airport to hotels/airbnbs, if there is a flight delay for less than 60 minutes, the free waiting time will be 90 minutes after your selected drop off time. No refund will be issued if LuggAgent is not able to receive customer's luggage within 90 minutes
  • For luggage delivery from the airport to hotels/airbnbs, if there is a flight delay for more than 60 minutes, LuggAgent has the right to cancel the order and make a full refund to the customer
Pick Up
  • If the customer does not pick up their luggage within 30 minutes after the selected pick up time, the customer will be charged USD5/per luggage, to be paid via credit card in the local currency (IDR)
Cancelation Policy
  • If you need to change or cancel the booking, please notify us and wait for confirmation on or before 12:00pm (local time) the day before the scheduled date, otherwise you will not be refunded
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