索菲特馬拉喀什皇宮水療酒店 (Sofitel Marrakech Palais Imperial & Spa)

星級評鑑以住宿資訊（飯店提供之服務與設施等）綜合評等為基準，僅供參考

Top ! Merci à Sara la réceptionniste qui a été très serviable.

The Sofitel has great common areas and pool. They had a few restaurants but would have liked a coffee shop or quick serve cafe. The rooms were ok but a bit dated and the beds were not comfortable. Staff were all pleasant but no one went above and beyond. Location is also pretty good and the property itself is large. The best part really is the pool area. It’s a solid 4 star hotel but not a 5 star luxury.

One of the best hotel in Marrakech best breakfast best employee very clean nice pools top of the top 10/10

Beautiful hotel, good service

Definitely one of the best. Best staff. Very clean. In the middle of everything. They make sure I was safe when taking a taxi.

Everything was excellent, I couldn’t fault anything! ♥️

It was really good and great location

The service from various staff were inconsistent. The individuals working the gate entrance were fantastic. Always attentive to get us a cab or car as we head out no matter the time of day or nights. However the concierge was at times rude or dismissive. I requested a bottle of water and was scolded and told I should get it from the bar. I informed him that the atm screen was not working and he directed me to use the machine outside when in face there isn’t another ATM machine outside the hotel; rather it’s about a block away called bank of Africa. No one approached me at pool side for service. At breakfast, the waiter couldn’t get my coffee order correct. While sitting in the lounge just outside the hotel, I watched as tea was offered to other guests present and I was ignored. As a woman of color, I’m just irritated in being in a space and either not being seen or being treated with disrespect even at a 5 star hotel.

Best breakfast in town and one of the best staff

I came with my two daughters for 10 days this place.it is amazing experience👍 highly recommended!!