This was a stunning experience that I thoroughly recommend. The organisers sent confirmation of precise pick-up time and location sent the night before. It was a 3:25 start for us from a resort to the south of the city, between 3:50 and 5 for those at various hotels around the Medina. That got us to base in plenty of time for a mint tea and chance to see setup before take-off in plenty of time for sunrise. The pilot gave clear instructions on how to brace on landing and was chatty, informative and fun throughout the ride (a little over 50 minutes) before executing a smooth landing. Then back for a lovely breakfast and the return back to the hotel. An amazing morning out, the absolute highlight of our holiday to Marrakech. Recommend decent footwear as the desert was quite stony underfoot and a sweater or light coat as there was a little chill in the air before dawn.