東京柏悅大飯店 (Park Hyatt Tokyo)

星級評鑑以住宿資訊（飯店提供之服務與設施等）綜合評等為基準，僅供參考

We had stayed at the hotel in 2023 and were pleasantly surprised to see the rooms had been remodeled. The bathroom and closet are very nice and modern with an attention to zen detail. We had breakfast included and the chef came around every morning bringing to each table the best and freshest out of the oven Madeleine cookies we have ever tasted.

We loved pretty much everything about this hotel: the décor, the design of the bedroom, the helpful staff, the dining facilities, and of course the amazing views across the city. I have stayed at very many hotels, and this is one of the best!

I expected a picture perfect stay. The only things that were slightly off: 1. mag-safe phone charger wasn’t working (they replaced it) 2. Breakfast was amazing but waiter never asked me if I wanted any juice. 3. The arrangement of the floors is a little wacky. The 41st floor is reception. You take an elevator to higher floors to reach the guest rooms. To get to fitness center you go to 45th floor for entrance and then a side elevator to 47th floor for actual gym/pool. Felt like solving a maze. I love the two bar floors. Just like what I remembered from the film “List in Translation.”

Everything was great

My wife and I stayed at the newly renovated Park Hyatt in February 2026. The hotel amenities, room, and staff were amazing, but there was one major issue. My wife got food poisoning from the hotel breakfast the morning of our checkout. We contacted the hotel and they seemed very concerned and called us several days in a row to check on my wife’s condition. After 2 days of severe illness her health returned to normal. However, the Park Hyatt did not offer any kind of compensation for this serious problem. For $1200 a night I expected more from this hotel.

Expensive and not very luxury

Gym has amazing views of the city that can be quite different than the views from hotel room. Breakfast buffet had great selection of food items (Japanese + Western).

Did not use the spa

Love this hotel.

I love the Tokyo Park Hyatt! The staff are excellent. During our recent stay, Ms. Fox was incredibly kind and gracious (as was the person who waited on us in the NY Bar) in making sure this was a memorable experience.