怡東酒店 (Hotel Excelsior)

星級評鑑以住宿資訊（飯店提供之服務與設施等）綜合評等為基準，僅供參考

Great location

Not clean, cockroach found, mold found, plumbing faulty. Sewage flooded our bathroom

Fantastic hotel for the price. Staff were very helpful and the hotel was maintained very well throughout

Good staff

Belle petite chambre et salle de bain neuve. Nous avons été de passage qu’une nuit. Nous avons eu un excellent service. Emplacement bureau trop petit pour y mettre un ordinateur portable donc cet espace ne sea rien.

Avoid at all costs. Our easyjet flight was delayed and as we arrived late that evening they had given our room away. Eventually they found us a 5 bedroom instead of our double. It was late so we had no other choice. Ignoring the extremely shabby look of the place, doors and floors falling apart, electricity working in strange ways we slept and then spent the day touring lisbon. Upon return to our room we found the room completely empty only to be told our private and personal belongings had been moved to another room without our consent. The one member of staff claimed to know nothing about it as did the morning staff too. A complete violation of our privacy. Also wanted to charge us on check out for something that they could not explain what it was. Put a real dampener on what is an amazing city

Room was very small, Hotel was dated, area was great.

Washroom was small and bad wifi connection

Great hotel with ample rooms. The breakfast is also good and it’s included

Breakfast was good and had scrambled eggs, susugges, toast, cakes, coffees teas, juices, cereals, fruit. My air conditioner worked okay and was quiet. My TV Audio was broken. So no sound. My King bed room was small. The hotel location was good. Close to downtown .