西棕櫚灘北角公司美國長住套房飯店 (Extended Stay America Suites West Palm Beach Northpnt Corpor)

星級評鑑以住宿資訊（飯店提供之服務與設施等）綜合評等為基準，僅供參考

If you need a place to rest then it’s fine. The hallways and rooms smelled like food.

I only picked this hotel because it did say it came with a free breakfast when it came time for breakfast. All I found was packets of hot chocolate and coffee and then ask the front office staff and they explained to me they were low on provisions and there was no manager to speak to due to the fact it was the weekend and they gave me a card and said I could try talking to someone on Monday. This does not seem acceptable when they advertise that they have free Breakfast.

Customer service

Check in and out was smooth. The room was gross and had roaches and black mold. There was not a breakfast there was literally only coffee and muffins. Would not be staying again. I was not going to leave to find another hotel my boys and I were so exhausted.

I had a very disturbing experience staying at this hotel. The room was not clean, and the bed sheets were visibly dirty and stained. This alone was unacceptable, but the situation became much worse after I developed painful skin irritation and open sores during my stay. I am extremely concerned about the cleanliness and sanitation of this property. No guest should have to worry about their health and safety due to unsanitary conditions. Based on my experience, I would strongly advise others to avoid staying here until serious improvements are made.

A-MAZ-ING!! To be clear it’s an extended stay. You know what you’re getting, it’s the staff. They make you feel like you’re home.

Bathroom ceiling had mold from improper ventilation

Gym was not usable, as it was being used for storage. Nobody offered any concessions or solutions. I asked several times to have front desk escalate to management, no response. The breakfast was instant oatmeal and shrink-wrapped muffins. I will be avoiding this place unless I can't find anything cheaper.

I reserved what the website said was a room with two full beds, and the picture showed a room with two beds. When we arrived, I was told the hotel did not have any rooms with two beds, but they did have a sofa fold out bed; that is not what was represented. The floor was not clean, there was no remote for the TV, and the AC unit had a mid of its own. I would not stay there again.

The was not breakfast like was advertised... not even coffee they said they were out of supplies... we waited almost an hour to check in... I want a refund this is a terrible hotel and you should remove from your website