西棕櫚海灘萬怡酒店 (Courtyard by Marriott West Palm Beach)

星級評鑑以住宿資訊（飯店提供之服務與設施等）綜合評等為基準，僅供參考

Loved our stay here!

Staff was great. The only issue we had was you are a cashless property but charge cash to wash and dry clothes. That would be ok however because you take only quarters and the manager os the only one who can give you change. This becomes a problem when a manager is not.on duty. Inhad to go to a c- store to get change. I suggest putting a changer in the laundry room or lobby

Hotel room was cleaned and staff was amazingly helpful.

perfect

I would stay here again, mainly because of the staff. The managers at this hotel were impeccable. For someone that travels every month and lives out of a suitcase, this team was beyond attentive and hospitable. I checked in close to midnight, and the gentleman behind the desk already allotted me for a late checkout for my last day (due to flights). He was so helpful and understanding. It didn't stop there. I needed coffee during the day (as the Bistro shop was closed); but one of the managers of the hotel WENT OUT OF HER WAY to make me coffee EACH DAY!!!! She wouldn't even allow me to pay or tip. I was speechless beyond words. Her name escapes me; but the sweetest blonde manager you could ever come in counter with. She was lovely; and I only wish her the most success in life. She was worth the stay!!!! -Jordyn

Very surprising Large, clean rooms Amazing pool and close to shopping and restaurants

I was very disappointed with my stay at this hotel. During my visit, I spotted five cockroaches in the room, which made me feel extremely uncomfortable and concerned about the cleanliness and hygiene of the property. A hotel room should feel clean and safe, but this experience made it difficult to relax or enjoy my stay. I hope management takes this issue seriously and addresses pest control and sanitation immediately. Unfortunately, based on my experience, I would not feel comfortable staying here again or recommending this hotel to others.

The staff

Property was clean, smelled good and the staff were nice and helpful

I always enjoy my stay here, the room was clean and the balcony was excellent, the only thing caught me off guard was now they charge for parking.