里亞德馬拉喀什之家 (Riad Marrakech House)

星級評鑑以住宿資訊（飯店提供之服務與設施等）綜合評等為基準，僅供參考

Horrible place. Rooms are not clean, breakfast is a joke with birds casually eating it. The rooms are not fit for purpose. Staff are rude and even assaulted people I know. Avoid at all cost

The staff are warm, friendly and welcoming, clean rooms with shower, TV and air con. Good continental breakfast with unlimited tea and coffee. Free wifi. This is a budget hotel, so i cant understand other reviewers complaining about facilities as it was exactly as i expected it to be. The only downside was that rhe pool was unuseable as the water was green and hadn't been cleaned for a good while. Other than that, in a good location. Bus stops, banks and shops all one minute away. I would stay there again

Dirty bed Bed covers was not changed when arrived there until was too late 2am when i went to sleep dirty with big hairs on it. And they only could change it at 13:00 Disgatuing

Room was always cleaned, bathroom in poor condition, staff tried their best to make up, AC not needed. What spa?

The property is very old. Everything is broken or not working. We need to ask for all the amenities. There was no towel. We had to ask for it. The first room we were given was impossible to live in. Then after complaining they changed our room but still was not as of expectation. Anyway, the staff behavior was up to the mark. They were very soft spoken. We only considered and didn’t ask for refund because of their good behavior. Breakfast was good as well.

You have to pay an additional city tax that is not spoken of until check in. Although hotels.com will tell you the final price you see is all

The staff was great but the property needed work, was dark. There were stains on bed sheets and towels. Water was freezing cold and the sink wasnt even working, to clarify only drops would come out.

First, they don’t provide shuttle rides to the airport as stated in their listing. Second: I asked to change room because of an horrible bathroom (sewage) odor. Then, we got “upgraded” to another room who at first semt fine. The sewage smell arrived later. There was no fan, and plenty of mold in the bathroom. Lastly: I asked twice for towels for 2 people and the evening receptionist came later with a mini towel (hand) and a huge one. The overall cleanness was very distinguish. There were stains on the bed sheet and very poor sound insolation. I travelled a lot and I must say this was a pretty deceiving and off putting experience.

The room and the hotel is extremely cold. I had to leave the heating on for 5 hours untill i can sleep in the room. The breakfast was limited in varieties mainly cakes. And the tea was cold. No hot milk. The breakfast room was freezing. I needed to wear my outdoor coat. The sink water was cold and weak. You need to leave it to run for an hour till it warms up.

A terrible hotel that is in serious need of renovation. There’s no running hot water and the pressure is very weak. If you shower the bathroom floods so there’s lack of drainage. The room size is good. There are wires and pipes coming out of the walls which is a health and safety hazard. The fridge and tv did not work. Room door was hard to lock and open. Breakfast was terrible and the coffee was cold. Also there was construction taking place behind the hotel - this wasn’t mentioned on the website. So there was constant noise during the day. Also paint and cement was coming of the walls. Avoid this hotel at all costs! You can get a lot better for the same price.