亞洲地標服務式公寓酒店 (Landmark Asia Serviced Apartments)

星級評鑑以住宿資訊（飯店提供之服務與設施等）綜合評等為基準，僅供參考

My Dad and I booked a once in a life time trip to India, once we arrived at the apartment at 1am there was no one there to check us in. Before travelling I was advised to contact the care taker who would let us in, i called and called (as well as reception) and no one answered Leading to us having to check in to an alternative hotel for the night. I am still fighting for a refund for the first night... I wouldnt call the apartments serviced, as it would only 'serviced' the first two days out of the 2 weeks we were there, and by serviced meaning the floor was sweeped and that was it. There was construction work going on, on the outside walls of the apartments therefore there was constant banging from 9am until 6pm. We were not warned in advance or when we could finally check in. The apartments also say it has a pool, which is true but it is only open from 6pm until 8pm... The only good thing about the apartments in the outside seating area in the complex, surrounding by trees and animals.

Good location. Outside ambience is good. No proper tube lights or lamps provided. Furniture conditions are horrible.

The apartment listing does say it has a kitchen — but has no stove or cookware. Only a microwave with some serving dishes. The place advertises itself as a service apartment which by definition means “ A serviced apartment will include a full sized, fully equipped kitchen, enabling you to prepare homemade meals and store food and beverages in the refrigerator. ”. There is no full Indian meal you can prepare with a microwave. There was little help from the Hotels.com support desk as well.

There was a billing problem on my stay and the receptionist wouldn’t entertain my request. She prioritized another customer before me because he had several rooms booked at the property and that was commercially more viable for her. Poor hospitality. Poor coordination to set up the room despite checking in 5 hours later than my scheduled time

These apartments are horrible. There is smell of mold and my daughter got sick due to this. I do not recommend them.

Cons: large crack on surface of dinner table, door lock did not work with key (work was done to correct), vents/controls on ACs broken, very limited breakfast, ceiling fans coming loose from ceiling, toilet seats are cheap plastic and move side to side, locks on windows do not work (scary on 10th floor when traveling with kids), window treatments (blinds, etc.) are not adequate or do not exist (a lot of sun and heat comes in), pool is only open a few hours in the morning and a few hours at night. I spoke to the owner of the apartment about the condition of the apartment and there was no action taken or any real interest in what I (the customer) was saying. Pros: spacious, clothes washer (very handy), capable superintendent and maids, good WiFi.

Overall the property was good. Communication was a bit lacking as we weren't informed of a party of building residents that played loud music or the fact that they do not have a 24 hour desk person to reach. Extra toilet paper wasn't provided as well which I'm sure they would have provided if asked but you shouldn't need to tbh. Hot water was an on and off situation. Overall my stay was a short one and I picked the property for its pet friendliness and distance to the airport.

The neighbours were helpful and friendly. The markets and restaurants were close to the apartment. Additionally, the internet router was directly in the room, which allowed for fast wifi coverage. Unfortunately, there were a few unwelcomed mosquitoes in the apartment room which made it difficult to sleep.

I checked in 2 hours before the normal check-in. However they charged me extra 500 rupees for that.

Locating the place at night was somewhat hard. All else great.