守護神皇宮飯店 (Hotel Palladium Palace)

星級評鑑以住宿資訊（飯店提供之服務與設施等）綜合評等為基準，僅供參考

This was not at all what we expected. The employee at the front desk was rude and completely unwelcoming. The room turned out to be very small. I do not recommend anyone stay at this hotel.

Very nice small hotel. Friendly stall. Good breakfast. Amazing view from the terrace.

Room was Clean. Staff was friendly enough. Breakfast was a big spread but just okay. Outside street noise is very loud and the rooms gets very warm so you have to have your window open to cool them off.

I see some notes previous notes about the neighbourhood... and I would take those notes with a grain of salt. This hotel is very close to the train station and metro so you will see a lot of people coming and going as well as a lot of street vendors and people trying to sell of offer services. It is important to be aware, as in any city, however I found the area safe especially in the days and early evenings. There was no problems with anyone. Hotel is in a easy and excellent location to come from airport on the shuttle train, travel anywhere in the city by metro/ bus or on foot, it was easy to walk to many local historic sites. Hotel staff were excellent in their service at the hotel (front office staff, restaurant. bar and cleaning) all friendly, helpful and efficient). We appreciate the extra care and attention of them giving many tips and suggestions for setting local attractions, food/ restaurants options, travel options and ideas to save money on entrance fees. Hotel was clean and breakfast was easy and had a nice selection. I would recommend.

I was in love with this hotel wish we would have spent our whole 8 day vacation there. Staff was amazing hotel views from roof top bar were incredible.

The rooftop bar was closed for our entire stay. The rooftop bar was the reason for booking this hotel.

No roof bar open and the room didn’t smell nice

Clean room, nice staff. We needed to be near the termini station and it’s very close, but a little far from city attractions. The amenities were just okay, there was a shampoo but not conditioner. Pretty simple. Breakfast was just okay, nothing fancy. It’s a good stay overall for our purposes.

Had a lovely stay for 2 nights with family. Great staff and location close to major attractions. Good range of breakfast options.

First major issue. No air conditioning. We opened the windows hoping that would help. Then comes the second problem. Terrible neighbourhood. It’s incredibly noisy (being next to Roma termini) and we couldn’t sleep properly for all the 3 days we stayed there. We could see people fighting and throwing bottles at each other in the nearby street (at mid night as we couldn’t catch any sleep and looking out the window what was going on)