杜塞爾多夫市北部美居酒店 (Mercure Hotel Düsseldorf City Nord)

星級評鑑以住宿資訊（飯店提供之服務與設施等）綜合評等為基準，僅供參考

Rahman was the absolute best when we stayed at this property, we ended up coming back super late and had no food and he took amazing care of us. Property was nice nothing too fancy but we only stayed for one night. Perfect if you’re going to a concert nearby! 10/10 for Rahman

Extremely rude staff at breakfast lounge. No refrigerator or phone inside the room. No piece of information inside the room. No water. AC was not working. No trash bag inside the trash cans. I had to do grocery shopping to buy all the necessities that was not provided by the hotel like trash bags, bottled water etc.

Parking has no electric charging. The AC was not working. Temp at 18c and still was hot. I waited 2 hours to freeze but nothing. I needed to open the window to catch some cold. Told the staff and they said it’s been a year that the AC isn’t working. They can’t help me the same night I checked inn. I didn’t sleep the whole night. To damn hot. The next day another staff try to help me to check another room but stil was hot. The AC wasn’t freezing at all. The staf told me that they have a problem with the AC. We checked out the next day. Horrible experience. No breakfast in the morning problem with the electricity.

Dated room, old carpets, raw sewage smell, no sign on the entrance to say the name of the so called hotel, grubby shower enclosure.

Great buffet breakfast, clean, rooms, and friendly staff. Walking distance to grocery store and easy Uber pickups.

The room was very clean and very quiet. Staff were professional. The restaurant was very good with pleasant wheat staff.

Everything exceeded my expectations, Thank you for everything.

The location was further from the city, but still easy to get around. The air conditioning was too hot even on the lowest setting

The check in process was brilliant and location was perfect. Breakfast good.

Reception was very helpful. Restaurants were not open but was offered delivery