凱悦嘉軒-華盛頓白宮 (Hyatt Place Washington DC/White House)

星級評鑑以住宿資訊（飯店提供之服務與設施等）綜合評等為基準，僅供參考

This was not the typical Hyatt experience I am used to. The property is older and felt run down. While the room was clean, there was a lot of wear and tear. I am wondering if I got a less cared for room given I booked through Expedia. I was placed next to the staff closet and heard door open and close often in the AM. It wasn't awful but just not up to par. The breakfast was slim and picked over by the time I got there. The water jug (where I was pointed to to fill my water bottle) was tapped out and only ice left. It didn't seem like staff was on top of that. The woman at front desk as I checked out was very pleasant. With all that said, I will choose another hotel next time.

Bathrooms! Amazing bathrooms! Comfortable beds! Very helpful and respectful staff

Good service...

Excellent Stay & Wonderful Service I had a wonderful experience at the Hyatt Place Washington DC/White House. From the moment we arrived, Ollie Figueroa welcomed me and my children with such warmth, kindness, and attentiveness. He made us feel genuinely welcome and comfortable, which meant so much to me while traveling with my children. Ollie was friendly, professional, and always willing to help. The hotel was comfortable and conveniently located near the whote house, but what I will remember most is the way we were treated. Thank you, Ollie and all the staff for making our visit to Washington, D.C. feel extra special. We truly appreciated your hospitality and would happily stay here again! ❤️ -Millie🫡

Room was clean and everything was working. Parking was a bit pricey; $60 for a night. Breakfast was complementary with the Hyatt membership deal, but we still got charged $11 per person. We’re supposed to get a refund, but are still waiting

TV was very blurry but we didn’t stay much in the room so I dealt with it. Breakfast not included. Room was clean and bathroom was really nice. It was convenient for location and price bite would not stay there for more than one night

There was an ant infestation in the hotel room, all over the bathroom, desks, and some of my belongings. We stayed on the 11th floor so it was completely unexpected. I had to throw away any food I brought to the room and could not sleep comfortably. The beds also weren’t the cleanest, I noticed some dust/debris in the sheets.

Clean

Excelente servicio al cliente en mostrador, restaurante y habitación

It was excellent great Ruhm. Great Staff