凱悦嘉軒聖地亞哥卡爾斯巴德維斯塔酒店 (Hyatt Place San Diego/Vista-Carlsbad)

星級評鑑以住宿資訊（飯店提供之服務與設施等）綜合評等為基準，僅供參考

Amazing stay loved everything

The 1st night we had our room downgraded due to a flooding in one of the rooms. That was a bummer. The staff really didn’t go out of the way to get us into our proper & paid for room that we should’ve had from go. The pool area had trash around it (I understand that it’s summer vacation and a lot of families stay, but basic cleanup needs to happen). One of the breakfast staff wasn’t too good a few of the mornings maintaining the flow of people. Busy times need more staff. It is what it is I guess. Overall good stay. Clean room. Good breakfast. Hyatt is a great choice.

Great location, very dependable.

👍

Our room was clean and the staff was very friendly. My daughters loved the pool

The hotel is a bit dated. You could hear the noise from the corridor since it is close to Legoland and lots of kids running around. The room is spacious. The bed is comfortable. The closet location and the mirrored sliding door is awkward. The staff did not clear out the dirty towels and the trash in the gym for two days. There was no yoga mat in the gym so I used a towel on the floor and did my yoga inside the room. Housekeeping only comes every other day and the cleaning seems to be rushed. The breakfast was lacking. Food items were constantly running out. The quality of food was less than ideal. The oatmeal was too thick the first two days. The scrambled eggs and hard boiled eggs looked artificial. Coffee was good. You could ask for bottle water from the front desk but not automatically handed out. Generally speaking a 3-star hotel that is only worth 2-star at most. The staff were friendly and even gave us a beer for free.

The wireless internet in my room was the best I have had at a hotel.

We stayed at the facility because we had stayed there before and had a very pleasant experience. This time was a disappointment. The room that we stayed was dirty. The furniture and the carpet were dirty. We stayed for 3 nights. When we arrived we were told that the rooms were cleaned every other day. We received no housekeeping for our entire stay. We had to keep going to the front desk to get clean towels daily. We ran out of toilet tissue. We would not stay there again.

Excellent

Room was fine, grounds were fine, staff were fine. My only complaint is that the coffee service was not refreshed every day. I understand the room gets attention on demand but you'd expect the coffee and cups to be provided daily (as they're used daily). I had to ask for coffee and never got any clean cups after the first day. Kind of aggravating.