湖畔度假村 (Lakehouse Resort)

星級評鑑以住宿資訊（飯店提供之服務與設施等）綜合評等為基準，僅供參考

Free parking. I dont know why they have a resort fee.

Room was very clean and the property itself is beautiful!

Property is good and view is nice. Staff only okay. The front desk staff all acted like we’re putting them out and only gave info in response to my questions (is there a resort map? Is there a gym? WiFi code?, etc) Logan at the pool was the exception- helpful, kind and always working! Walls are pretty thin. If you’re looking for a getaway right in SD it’s good but expect some rowdy pool day drinking.

I stayed in a cottage. It was perfect. Plenty of room and outdoor space. We had one issue with the shower not draining and when we notified the desk a maintenance guy was there within minutes to fix it. The property is located right next to a restaurant which had great food. I would absolutely stay here again if I came back to San Marcos.

Honestly, the best place to stay if you're in this area. The whole place is so packed with amenities and things to do, you don't even need to leave the compound. There is everything from water sports to regular country-club-like sports and feel. We had planned to maybe venture out prior to arriving, but when we got there, we realized we had everything we needed right there at our fingertips. Next time, I think we'd like to book a cottage with some friends.

I love this property. So many fun things to do and everything is so clean and well maintained. Staff is generally happy and friendly, but I feel like they have been a little stressed lately to be honest. Not sure if that reflects a change in management or? I did see one male manager be openly rude to a female employee who was working in the coffee shop and the girl at the pool bar seemed a little stressed too. Also heard someone say to the maintenance man “you aren’t quitting too are you?” This is all in a less than 24 hour period so I feel that it is reflective of a need to address employee satisfaction. You’d be surprised how much well treated employees impact a guest’s impression.

The room smell terrible. We could not stay due to the smell and check out early.

This is an older property, but the lake side rooms have a gorgeous view.

Everything was great! Will definitely be coming back.

Very family friendly. Quiet. Property was clean and well maintained. My only real complaint was the invasion of ants. We had a Lake view room, downstairs. The ants came in from the patio side, traveled behind our beds (and thru our beds) to get to the sink/fridge area on other side of room. We had to keep any snacks in the fridge. As far as customer service, half of the girls at the front desk were very friendly and helpful, the other half spoke as if they were irritated to be doing their job of customer service.