芝加哥酒店精選 - 華麗一英里 (The Chicago Hotel Collection - Magnificent Mile)

星級評鑑以住宿資訊（飯店提供之服務與設施等）綜合評等為基準，僅供參考

No T V SERVICE FOR THE ENTIRE STAY

Average at best—outdated and plagued by communication issues I would rate this hotel as average at best. It’s clear they are trying to maintain the reputation of a high-end, "nice" hotel, but the property itself feels incredibly outdated. The check-in process was a bit of a mixed bag. While the front desk staff seemed friendly enough, the operation felt disorganized, which led to a clunky start to the stay. What really missed the mark, however, was the communication. I was bombarded with a multitude of automated messages, many of which contained misleading or conflicting information. It was far from a grand experience, and they really need to streamline their guest communication and invest in some modern updates.

Good choice if you are in chicago downtown

Great first experience room was nice and rooftop bar was even better. Food and drinks great ! Staff was amazing no problems at all.

Good

Nice and comfortable place to stay

Amazing hotel and room! Definitely will be staying again!

Although everyone was very accommodating, the roof top restaurant/bar is unimpressive and not handicap accessible accept through a freight elevator and still had to navigate two stairs to get in. Such a tight squeeze between bar stools and furniture (had to ask people to move/rearrange) to get out to the sky deck to get a walker through

Place is dated. Paint chipped and pealing as well as wallpaper. Carpet is old.

80 dollars to park per night or you cant have in and out privileges. The valets were disorganized and not friendly. The front desk was overheard talking about hotel guest. You ask about nearby places and they didnt have any idea about them. Peaches were left in the elevator floor for a bulk of the day. The breakfast was 35 per person per day and it was like the free continental breakfast at a cheaper hotel. We need our bedding changed and they told us it would be 35 for them to change it. After we asked for bedding multiple times, someone brought it and told us it was the end of his shift and he would not do it. We read there was a pool but it closed 2 years ago.