坎昆凱悦樂家酒店 (Hyatt Ziva Cancun All Inclusive)

星級評鑑以住宿資訊（飯店提供之服務與設施等）綜合評等為基準，僅供參考

Clean rooms, food was good compared to other all inclusive properties. Dolphins were lovely, and pools well maintained. Service was also solid.

Limpieza, personal comida , todo excelente 100% recomendado

The beach, the cabanas, the location!!

We had a wonderful stay at Hyatt Ziva Cancun. The ocean view was absolutely beautiful, and the location was perfect with easy access to everything. The staff were friendly, professional, and always willing to help. Overall, it was a fantastic experience, and we would definitely stay here again.

The room are super clean

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We had such a great stay at Hyatt Ziva Cancun, and I’d definitely come back. The pools were my favorite part because they were beautiful and never felt overcrowded, which made the whole resort feel so relaxing. Seeing the dolphins every day was really cool, and we had so much fun kayaking. The staff was always kind, and the concierge team made booking our excursions quick and easy. The only thing I wish was better was the food. It wasn’t bad, but it just didn’t stand out to me. I was honestly expecting more authentic Mexican food, and most of the restaurants felt more international than local. I also wish there were more late night food options. Most of the restaurants close around 10 p.m., so after that you’re pretty much limited to room service. The nightly shows at 8 p.m. were a fun way to end the day, and overall we really enjoyed the laid back atmosphere of the resort. If you’re looking for a beautiful resort with amazing pools, friendly staff, and plenty of things to do, I think you’ll have a great time. I’d happily stay here again.

We had a great stay! The resort was beautiful, the rooms were clean, and the staff were very friendly and welcoming. There was a great variety of food and drink options, along with plenty of activities to enjoy throughout the day. We appreciated how the staff cleaned the seaweed from the beach every day, keeping the water crystal clear and beautifully blue. Overall, it was a wonderful stay, and we would definitely come back.