紐馬克維多利亞與阿爾弗雷德酒店 (Victoria and Alfred Hotel by NEWMARK)

星級評鑑以住宿資訊（飯店提供之服務與設施等）綜合評等為基準，僅供參考

The location of this hotel is fabulous. Right in the heart of the Waterfront an easy walk to everything. Breakfast was great with excellent service. Our room was a great size. Would stay here again

Hotel is just as for as ever! Breakfast a bit tampered down but still lovely. Remodeling was an improvement.

Customer service was extraordinary

This is the absolutely perfect location if you want to stay in the waterfront. The hotel is well kept and the rooms are updated, spacious and comfortable. Service was a bit uneven—like when we asked at checkin for a room away from the elevator, and we were given a room that was the very closest to the elevator.

Breakfast amazing. view was the best.Location, location, location. Felt safe and lots of restaurants in the area.

Excellent location really close to the V A waterfront Great variety for breakfast and the staff is so friendly!!! Just love this hotel

Fantastic hotel. Staff were very helpful and welcoming. The room was large, extremely clean, great view of Table Mountain. One of the nicest hotels I have stayed in. Would absolutely stay here again.

Booked it because of the location and it was just ok. The nicest staff by far were the porters and wait staff I felt the restaurant manager was a little rude when I kept insisting breakfast was included with my room package We had three rooms and did not receive one complimentary bottle of wine like our package suggested Had to call down and let them know mini fridge was totally empty because I did not want to be charged My kids had different cleaning ladies and had turndown service with chocolates on the pillow we did not location was good for table mountain and lions head

We had problems with not having hot water for 2 days in a row only on the second day did they send someone to come look at the problem. Breakfast was amazing and the view on table mountain fantastic. !! Thank you for the champaign in the room for our anniversary and my h/bands birthday.

Breakfast was good, room comfortable. One day we were without hot water and were offered to go to the sister hotel for a shower if required. We were told that the hot water was back on later in the day but when we came to have a shower, there was none coming through. I rang reception and was told that the maintenance would be right there. I ran the hot water taps in the bathroom basins on full for 15 minutes no hot water so I rang again to be told to hold on while they checked with maintenance. I was cut off and nobody rang back so I went down to reception and while there, they rang maintenance who told them that they would be right there. 15 minutes later I went down again and asked what was going on and after they found where maintenance were working, they sent a porter to get them to go to our room. He did turn up and told us that we needed to turn the shower and bath and basins on hot fully open. We got hot water. Wouldn’t it have been easier for the maintenance to tell reception this. I asked for a complaint form but was told that they would tell the manager. We got no call from the manager at all and we were staying for another two days. By the time we got the hot water we had missed our reservation time at the restaurant.