舊金山機場威斯汀酒店 (The Westin San Francisco Airport)

星級評鑑以住宿資訊（飯店提供之服務與設施等）綜合評等為基準，僅供參考

Everything at the Westin was very nice, the only recommended improvement concerns the Airport Shuttle. We were told catching the Shuttle was 1st come 1st served, however, there was no system to establish that priority. The Westin should establish one.

Hello, I'm a guest from Westin room 701. Name: Alek Yoo I used to stay at this hotel before, no complains. But this time it was a terrible experience. Room was dirty, had no soap, had stains on the carpet and walls. Mold in the shower. Walls are peeling. There was only 1 tea bag in the room which my wife and I had to share. (Front desk manager Ravi said, that room was only stocked up for 1 person (although I booked for 2). Feels like not a Westin hotel, but some cheap motel in bad neighbor. I hope Westin will improve. Alek Y.

Was just ok

BED BUGS! I was shocked to have bites all over my back and ankles. The staff at check in gave us a late check out because we had a late flight out and I was so grateful, BUT, I was shocked to have bites all over my back and ankles.

Room was clean but it had an odor. Beds were super comfortable.

I messaged the hotel in advance to ask about getting a shuttle to the airport earlier than their normal start time, and never received a reply. I also tried calling the hotel to get an answer to the same question, but nobody answered the phone. The clerk at the desk was very helpful with my request when I arrived, but it was a bit nerve-wracking to have no way of knowing about an early shuttle in advance.

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It was a perfect location and a great restaurant all in one.

Thank you!

Very clean and comfort