薩格勒布濱海酒店 (Hotel Esplanade Zagreb)

星級評鑑以住宿資訊（飯店提供之服務與設施等）綜合評等為基準，僅供參考

Hotel was very nice.

Absolutely perfect

The hotel is simply amazing.

Good location and very nice place. The only negative is the shower. Not well designed.

Amazing and helpful staff…. Could not fault them!

This is a beautiful place with an amazing history. The room was wonderful and comfortable, and very quiet. The hotel is within easy walking distance of many of the attractions that Zagreb has to offer.

An iconic hotel in Zagreb that lives up to its reputation. Beautiful. spacious rooms, lovely bar, excellent breakfast, great location ....

If you love a hotel with history but with all the modern amenities then this a fantastic choice. Using the app on the TV to order room service was great but no special requests could be made and also there is no phone to request the tray should be collected. The hotel is very well located. I personally thought 30 Euro's per day for parking was too high especially when sometimes the car was just parked outside the door. As a gold member who's entitled to a room upgrade I always find it quiet disappointing when I arrive at a hotel after checking availability 5 min before arrival to be told there is no available rooms. I didn't argue and was grateful to get the bottle of wine. Also we really needed the late check out which was the main reason I booked this hotel and sadly we didnt manage to get that. Lastly I would definitely stay again if I ever returned to Zagreb

Staff at reception is neither qualified nor professional enough to receive customers and handle their concerns. At check in and check out - both had behavioral issues for such service industry. Therefore, the cost / value relationship for such a high price hotel is not good to justify choosing it again.

Excellent wait staff at the restaurants Excellent breakfast